ServiceNow Architect
We are hiring a ServiceNow Architect for a UK-based enterprise / public sector programme that is currently in tender phase .
The selected architect will join at project kick-off and take ownership of the ServiceNow architecture throughout delivery.
Responsibilities (post-award)
- Own and define the end-to-end ServiceNow platform architecture
- Establish architecture standards, design principles, and governance
- Lead solution design across ITSM / ITOM / CSM and custom modules
- Design and oversee integrations (APIs, MID Server, enterprise systems)
- Work closely with delivery teams, stakeholders, and vendors
- Ensure scalability, security, and compliance within a regulated environment
- Provide architectural guidance across the full delivery lifecycle
Required experience
- Proven experience as a ServiceNow Architect / Solution Architect
- Strong background in enterprise-scale ServiceNow implementations
- Deep understanding of: ServiceNow platform architecture, CMDB, workflows, data model, Integration and security concepts
- Experience working in SI-led or multi-vendor delivery environments
- Strong stakeholder communication skills
This contract role is conditional on successful tender award .