ServiceNow Architect

We are hiring a ServiceNow Architect for a UK-based enterprise / public sector programme that is currently in tender phase .

The selected architect will join at project kick-off and take ownership of the ServiceNow architecture throughout delivery.

Responsibilities (post-award)

  • Own and define the end-to-end ServiceNow platform architecture
  • Establish architecture standards, design principles, and governance
  • Lead solution design across ITSM / ITOM / CSM and custom modules
  • Design and oversee integrations (APIs, MID Server, enterprise systems)
  • Work closely with delivery teams, stakeholders, and vendors
  • Ensure scalability, security, and compliance within a regulated environment
  • Provide architectural guidance across the full delivery lifecycle

Required experience

  • Proven experience as a ServiceNow Architect / Solution Architect
  • Strong background in enterprise-scale ServiceNow implementations
  • Deep understanding of: ServiceNow platform architecture, CMDB, workflows, data model, Integration and security concepts
  • Experience working in SI-led or multi-vendor delivery environments
  • Strong stakeholder communication skills

This contract role is conditional on successful tender award .

Job Details

Company
Capture Group
Location
London, UK
Posted