Product Manager

The Company

We are the leading technology solutions provider specialising in the Life Sciences and Clinical Research sector. Developing tailored technology solutions for patient data collection, delivering innovative approaches that drive efficiency and accuracy.

We partner with leading global pharmaceutical and life sciences companies across the world to provide bespoke innovative solutions for secure, efficient and accurate patient data collection.

Delivered by a world-class team of technologists, product designers and software engineers across our international facilities, we offer a completely circular solution to provisioned medical devices from deployment to sustainable recycling.

The Role

We’re seeking a strategic and user-obsessed Product Manager to lead the development of next-generation mobile devices designed specifically for use in Clinical Trials and Life Sciences. You’ll be at the forefront of innovation; driving product vision, defining roadmaps, and collaborating cross-functionally to deliver device experiences that improve patient and stakeholder outcomes and help power the next generation of Clinical Trials. The PM is critical not only to support the 1/2 million devices we already have in the field but also future evolution of the our rich ecosystem.

This is a hybrid role, where you would be expected to work 3 days per week in the office - either in Victoria or Birmingham, depending on which location is easier for you to commute to.

Key Responsibilities:

• Define and own a portfolio of devices, from concept to launch and beyond
• Conduct market research, stakeholder analysis, and feedback reviews to identify improvement opportunities and identify unmet needs
• Translate needs into clear product requirements and technical specifications
• Collaborate with regulatory, quality, technology and supply chain to deliver compliant, high-impact solutions
• Prioritize features and enhancements based on business value, user impact, and feasibility
• Full lifecycle ownership and product management including supporting in-life issue resolution through collaborating across Technical, Quality and After Sales together with external vendors with escalation as required
• Monitor product performance post-launch and iterate based on data and insights
• Serve as the voice of stakeholders, clinicians and patients throughout the product lifecycle
• Work with Product Marketing to define detailed product briefs and product narratives for internal training and external sales material
• Collaborate with compliance teams to navigate global regulatory landscape, including country specific certifications

Qualifications & Experience

• Minimum 5 years experience in Product Management, building/developing and launching mobile devices
• Strong understanding of mobile device technologies including hardware, connectivity, operating systems (iOS/Android), and user experience principles
• Experience of working directly with manufacturers to deliver bespoke devices
• Proven track record of launching successful products in fast-paced environments
• Excellent communication, leadership, and stakeholder management skills across different countries, languages, cultures and time zones
• Analytical mindset with experience using data to drive decisions
• Ability to manage external vendors and manufacturing partners together with a broad understanding of the manufacturing landscape
• Understanding of the commerciality of a product to ensure ROI and device lifetime value is considered throughout the development and delivered ongoing

Bonus Points

• Experience with 5G, foldable devices, wearables, or IoT integrations
• Passion for emerging tech and mobile innovation
• Experience working on Medical Devices or in the Health Tech space
• Understanding of medical regulatory frameworks (e.g., MDR, FDA) or clinical workflows