MS Dynamics Scrum Master

We have exciting opportunity for an immediately available Scrum Master specialising in MS Dynamics implementation to join our utilities client on an initial 6-month contract with hybrid working where you must be willing to travel to our Bradford office 2 - 3 days per week.

About the Role

The organisation is embarking on a strategic transformation programme centred around the implementation of Microsoft Dynamics. They're seeking a seasoned Scrum Master to lead agile delivery within this enterprise-wide initiative. This role is critical to ensuring the successful deployment of Dynamics modules across finance, operations, and customer service functions-driving value, efficiency, and user adoption through agile principles and delivery excellence.

Key Responsibilities

• Facilitate agile ceremonies across cross-functional Dynamics workstreams (eg Finance, CRM, Field Services)
• Coach delivery teams and business stakeholders on agile practices tailored to MS Dynamics environments
• Maintain visibility of progress through Dynamics-specific Scrum boards and reporting tools
• Collaborate with Product Owners and SMEs to refine Dynamics backlogs and prioritise sprint goals
• Shield teams from distractions and ensure alignment with programme milestones
• Use empirical data to forecast deliverables and optimise sprint velocity
• Drive continuous improvement across Dynamics configuration, testing, and deployment cycles
• Promote agile best practices across the wider transformation programme
• Identify opportunities for innovation in Dynamics delivery and integration
• Support the development of the Technology Blueprint and contribute to the annual Business Plan
• Partner with internal IT and external implementation partners to ensure seamless service delivery

Skills & Experience

Essential:

• Proven experience delivering enterprise software using Scrum or Kanban, ideally within MS Dynamics programmes
• Strong understanding of agile delivery in ERP/CRM implementations
• Skilled in backlog refinement, sprint planning, and stakeholder engagement across business and technical domains
• Familiarity with Dynamics modules (Finance, Customer Service, Field Services, etc.) and their delivery life cycle
• Excellent communication skills across technical and non-technical audiences
• Strong organisational, analytical, and problem-solving abilities
• Experience with integration planning, data migration, and user acceptance testing in Dynamics contexts
• High integrity, customer focus, and a proactive mindset

Desirable:

• Knowledge of Agile techniques including user stories, CI/CD, automated testing, and planning poker
• Experience with Dynamics-specific reporting tools, burndown metrics, and sprint dashboards
• Technical fluency in Dynamics architecture and ability to bridge gaps between business needs and system capabilities