Retail Systems Trainer

A major fashion retailer is commencing is seeking a dynamic and engaging Retail Systems Trainer to support the rollout of new till and cash office systems across multiple European countries as part of a major transformation programme. This is a hands-on delivery role with frequent travel to 9 - 10 European countries, ideal for someone who thrives in fast-paced environments and enjoys working directly with end users.

You'll be responsible for designing and delivering high-impact training experiences that support business change, working closely with programme teams, L&D, and store operations. If you have a background in retail, store processes, or training-and love being on the move-this is a unique opportunity to make a real difference across a major brand's European footprint.

Key Responsibilities

• Deliver engaging, high-quality training to end users across multiple countries
• Design and develop training materials aligned to programme standards and business needs
• Manage the full training cycle-from planning and development to delivery and evaluation
• Collaborate with business change, systems, and L&D teams to align training with programme releases
• Evaluate training effectiveness and continuously improve materials and delivery methods
• Ensure all content meets business standards, templates, and quality expectations

What You'll Bring

Essential:

• Degree-level education or equivalent
• 3+ years' experience in a similar role or related field
• Strong presentation and interpersonal skills
• Ability to communicate complex information clearly and persuasively
• Willingness and ability to travel frequently across Europe
• High attention to detail and a proactive, collaborative mindset

Desirable:

• Experience with store operations, especially till or cash office processes
• Exposure to systems and process change programmes
• Familiarity with modern training tools and techniques
• Experience in retail or fashion environments

The Ideal Candidate

You're a confident communicator who can engage diverse audiences and adapt quickly to new environments. You bring energy, professionalism, and a strong work ethic to everything you do. You're comfortable with ambiguity, thrive on variety, and enjoy being part of a collaborative team driving meaningful change across borders.