Customer Operations Advisor

Carbon60 is looking to recruit a Customer Operations Advisor to work for our client based in Clitheroe, UK.

Job Title: Customer Operations Advisor

Location: Clitheroe, BB7

Pay/Salary: 13.06/hour, 27,164.80/annum

Working Hours/Shift Pattern: 8am - 4:30pm, 40 hours/week, Monday - Friday, 30 mins lunch per day

Type of Employment: 12 weeks temporary to permanent

Main duties & responsibilities:

• Adhering to H&S policies and procedures on site
• Stock management and ordering
• Expediting and maintaining order books - checking upcoming orders, chasing delivery times
• Ordering stock based on customer requirements
• Raising purchase orders (PO's) on customers' behalf
• Maintain accurate records of transactions and stock movements on Company and customer systems
• Contacting suppliers - replenishing stock by placing orders to purchase (Tends to be internal warehouse)
• Resolving purchasing and supplier invoice queries
• Housekeeping stores and office area maintain 5s principles
• Preferably to have familiarity with inventory management
• Willing to perform ad-hoc duties as necessary for manual handling of stock on occasions - small components e.g. bearings
• Receiving, checking and receipting deliveries - using both Company and Customer computer systems to log deliveries received
• Storing goods, picking and delivering orders around site
• Interfacing directly with customer at all levels
• Stock checks - weekly/ monthly/ annually as required

Essential skills / experience / qualifications:

• Basic competent IT literacy skills - professional email correspondence and use of MS Office for data entry - able to adapt to ERP systems on-site
• Must be willing and enthusiastic to learn and develop in the role to eventually work independently using own initiative after training provided
• Stores/Warehouse experience advantageous but not essential as it can be trained - basic stores management
• Basic understanding of procurement and supply chain principles beneficial but not essential
• UK active driving license advantageous but not essential

Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.