Senior Business Intelligence Analyst
Job summary
The Senior Business Intelligence Analyst is responsible for providing expert analytical, reporting, and business intelligence support predominantly to external partner organisations, including hospices and other health and care providers. Working within the Connecting Systems Intelligence (CSI) team, the post holder will act as a trusted analytical partner, helping stakeholders understand their information requirements and translating these into high-quality data products, dashboards, reports, and insights.
Main duties of the job
The role combines advanced analytical and technical expertise with strong stakeholder engagement skills, requiring the post holder to build and maintain effective relationships across multiple organisations. They will lead on the development of complex datasets, reporting solutions, data pipelines, and automation processes, while ensuring high standards of data quality, governance, and information security.
About us
Here is a not-for-profit social enterprise, providing innovative healthcare to people within Sussex and beyond. We provide NHS commissioned healthcare including memory assessment and MSK services, alongside bespoke data analytics products and services. We work in partnership with a wide range of organisations to create and deliver outstanding personalised healthcare.
Positive about disability
Were committed to developing the careers of individuals with a disability. We will give full and fair consideration to all applicants. Applicants who confirm a disability that meet the essential criteria and evidence this within their application, will be interviewed.
Positive about diversity
Here value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively welcome applicants who identify as LGBTQ+, disabled, and people of the *Global Majority.
*People who identify as Black Caribbean, Black African, South Asian, East Asian, Middle Eastern or Latin.
Job description
Job responsibilities
Leadership
Coaching/mentoring more junior Information Analysts within the team, providing motivation, support, and personal development.
Hold the relationship with internal and external clients, escalating issues to senior staff as needed
Be a visible and approachable member of the CSI team
Manage supplier relationships, occasionally including delegated budget responsibilities.
Support information users to define and clarify information requirements through enabling conversations.
Communicate proactively, clearly and professionally, both verbally and in writing.
Provide effort estimates and realistic delivery timescales for requested work.
Present options clearly, including risks, benefits and trade-offs, to support decision-making.
Work collaboratively as part of multiple project teams, providing technical expertise and advice.
Provide updates on projects using project management software
Design and create multiple and complex datasets using SQL, ensuring they are logical and efficient and optimised.
Produce professional, high-quality reports and dashboards, typically using Power BI.
Lead on data quality checking, cleansing and validation to ensure accuracy and completeness.
Oversee the production and submission of statutory NHS returns and reports.
Maintain an understanding of the complete data lifecycle, including operational processes
Build and maintain data pipelines in Azure Data Factory
Support Robotic Process Automation using tools such as UIPath.
Undertake horizon scanning for new technologies, making recommendations and preparing business cases for adoption.
Monitor and maintain automation and scripting technologies to ensure reliability of processes.
Embed quality assurance into all aspects of analytical work, supervising the outputs of others where appropriate.
Ensure systematic documentation of systems, processes, and methodologies.
Contribute to the development and implementation of operating procedures, organisational policies and data governance standards.
Ensure all work complies with information governance, cyber security, and change control processes.
Manage workload effectively, ensuring users expectations and appropriately set and met even in the context of competing priorities.
Demonstrate punctuality, reliability and professionalism, representing the organisation positively in all settings.
Proactively communicate availability, progress, and any risks to delivery.
Ensure work is completed to a high standard and handed over professionally when required.
Person Specification
Experience
- Technical - SQL - Minimum of 18 months' experience in data transformation and report development using SQL, with a proven ability to work independently and at pace on advanced level problems
- Technical PBI/Reporting - High level of analytic skill and attention to detail, with at least 18 months experience of data analysis across multiple datasets, using tools such as Power BI (Fabric), Tableau, Excel or similar
- Technical RPA/ADF - Intermediate level knowledge and experience in at least one of the following: 1) Building and maintaining data engineering pipelines from scratch using tools such as Azure Data Factory 2) Building and maintaining UI based Robotic Process automations from scratch using tools such as UIPath
Relationships
- Proven ability to manage relationships and contracts with internal and external stakeholders, acting as the primary point of contact. Confident in representing the organisation professionally and escalating issues when appropriate.
Qualifications
- Demonstrates ongoing commitment to professional development through degree-level education or equivalent experience. Proven aptitude for learning new technologies, including self-directed learning.
Other skills, knowledge & experience
- Communicates proactively, clearly and professionally in both written and verbal forms, setting expectations and responding promptly to support effective collaboration.
- Effectively manages time, workload, and competing priorities, proactively communicating availability and escalating risks to ensure deadlines are met. Able to scope work to set reasonable expectations.
- Integrates seamlessly with operational teams, ensuring analysis is informed by and aligned with frontline perspectives.
- Knowledge of cyber security principles and procedures with an awareness of the importance of information governance.
- Experience of configuring or administering a TPP SystmOne unit.
- Able to appraise and propose different options for decision making and follow our organizational advice process.
- Good understanding of health and social care systems and issues.
Values
- Demonstrates commitment to Heres purpose and values which can be found on our website. https://hereweare.org.uk/about/exceptional-care-for-everyone/
Successful Autonomous Working
- Demonstrates self-motivation, accountability, and punctuality, with evidence of successful autonomous working in remote settings, showing strong ownership of tasks and professional handover when required.
Mentoring
- Able to train, mentor, or coach junior analysts
Employer details
Employer name
Care Unbound Ltd t/a Here
Address
5th Floor
177 Preston Road
Brighton
East Sussex
BN1 6AG
United Kingdom
Employer's website
https://hereweare.org.uk/