Network Manager

Network Manager - Wimbledon - £40k + excellent benefits

Our client is a well-established private school based in Wimbledon; due to continued growth and expansion they are looking to recruit a Network Manager.

Key tasks and Responsibilities:

• Ensure a consistent IT support service is delivered to the site. Establish and maintain high quality learning facilities and assist in planning their future development.
• Provide overall responsibility for IT services at the site as Network Manager. Including: advanced troubleshooting, ensuring a consistent service level, identifying potential system issues and escalating unresolved problems.
• Provide detailed specialist advice and guidance as required to the client on IT requirements.
• Set up and check hardware and software for normal operation.
• Build and configure networked PCs, this could be a standalone setup or via image deployment.
• Perform maintenance on user accounts, site servers, and cloud platforms.
• Solid understanding of Active Directory, Azure AD, Microsoft 365 administration
• Ensure that Helpdesk tickets are updated and resolved in a timely fashion in line with the SLAs.
• Follow standard practises to run network monitoring reports or utilities.
• Update asset lists or equivalent records for hardware and software on site.
• Follow processes and tasks described in site/client disaster recovery and maintenance plans.
• Follow instructions to test site backup and malware protection procedures.
• Ensure all jobs and issues are logged within the helpdesk and investigated as required.
• Evaluate and systems the support logs to produce detailed management reports and help plan future support service developments.
• Working with the Senior Engineer to design and implement network infrastructure to meet the client/site requirements.
• Manage active network components including switches, routers and firewall.
• Maintain Internet filtering systems inline with the client/site policies.
• Maintain the site(s) backup and malware protection policies.

Qualifications and skills:

• Industry qualifications within the IT sector, include; Microsoft, Cisco, Aruba, Apple, is preferred.
• Solid understanding of wired and wireless networks and devices
• Ability to work independently and as part of a team under pressure
• Impeccable attention to detail and commitment to quality
• Technical troubleshooting and problem management skills
• Interpersonal skills sufficient to assist non-technical users of IT

Keywords - Networks, network manager, networking, switches, network infrastructure, routers, firewalls, firewall, malware, Active Directory, Azure AD, Microsoft 365, cloud platform, cloud, servers, IT Support, Network support, IT, Microsoft, Cisco, Aruba, Apple, Wimbledon