Reception & AV Technician

Job Description

RECEPTION & AV TECHNICIAN - CITY LAW FIRM - 4 DAY WEEKLONDON£32,000 - £35,000My client, a leading law firm based in the City, are seeking a Reception & AV Technician to join their existing team.** This role is 35 hours based over a 4 day week (Monday - Thursday) **This is a client facing role, where you will work closely with the Reception and Facilities teams providing support and guidance to ensure a professional AV service to the firm.THE ROLEProvide high-quality, client-facing AV support within the officeSet up and support hybrid and in-person meetings and eventsAct as first point of contact for AV queries and troubleshootingMaintain and support meeting room technology and systemsConduct regular checks of AV equipment, identifying and resolving faultsCoordinate repairs and maintenance with external AV suppliersEnsure all meeting rooms are fully operational and presentation readySupport installation and upgrades of AV equipmentMaintain accurate records of AV equipment and maintenance activityProvide support and guidance to Front of House teams on AV usageProvide Front of House support where required, including direct client engagementEXPERIENCEStrong technical skills and experience of AV systems and meeting room technology (MTR and conferencing platforms such as Microsoft Teams, Zoom, Webex and Google Meet)Confidence in troubleshooting technical issuesBasic networking knowledge (including IP addresses, MAC and DNS), with the ability to support cabling, data connectivity and remote system managementClear and professional communication skillsA positive, proactive approach with the ability to use initiativeExperience in a client-facing or customer service environmentAbility to train and guide others in a clear and supportive wayWell organised, with a methodical and detail-focused approachA flexible and adaptable attitude, with willingness to travel where requiredStrong team player who can also work independentlyGood working knowledge of Microsoft 365 applicationsThis role is a 35-hour week, typically worked over four days (Monday to Thursday) on a condensed hours basis. Working hours will generally fall between 7.30 am and 6.00 pmPlease apply today for immediate consideration!TPBN1_UKTJ