Reception & AV Technician

RECEPTION & AV TECHNICIAN - CITY LAW FIRM - 4 DAY WEEK

LONDON

£32,000 - £35,000

My client, a leading law firm based in the City, are seeking a Reception & AV Technician to join their existing team.

** This role is 35 hours based over a 4 day week (Monday - Thursday) **

This is a client facing role, where you will work closely with the Reception and Facilities teams providing support and guidance to ensure a professional AV service to the firm.

THE ROLE

• Provide high-quality, client-facing AV support within the office
• Set up and support hybrid and in-person meetings and events
• Act as first point of contact for AV queries and troubleshooting
• Maintain and support meeting room technology and systems
• Conduct regular checks of AV equipment, identifying and resolving faults
• Coordinate repairs and maintenance with external AV suppliers
• Ensure all meeting rooms are fully operational and presentation ready
• Support installation and upgrades of AV equipment
• Maintain accurate records of AV equipment and maintenance activity
• Provide support and guidance to Front of House teams on AV usage
• Provide Front of House support where required, including direct client engagement

EXPERIENCE

• Strong technical skills and experience of AV systems and meeting room technology (MTR and conferencing platforms such as Microsoft Teams, Zoom, Webex and Google Meet)
• Confidence in troubleshooting technical issues
• Basic networking knowledge (including IP addresses, MAC and DNS), with the ability to support cabling, data connectivity and remote system management
• Clear and professional communication skills
• A positive, proactive approach with the ability to use initiative
• Experience in a client-facing or customer service environment
• Ability to train and guide others in a clear and supportive way
• Well organised, with a methodical and detail-focused approach
• A flexible and adaptable attitude, with willingness to travel where required
• Strong team player who can also work independently
• Good working knowledge of Microsoft 365 applications

This role is a 35-hour week, typically worked over four days (Monday to Thursday) on a condensed hours basis. Working hours will generally fall between 7.30 am and 6.00 pm

Please apply today for immediate consideration!