Senior Ad Operations Solutions Specialist – EMEA - 3289
Senior Ad Operations Solutions Specialist – EMEA Location: London Working arrangement: Hybrid – three days per week onsite Contract: Six months Rate: £400 per day PAYE Hours: Full-time Start date: ASAP Job function: Advertising / Ad Operations The Opportunity We are recruiting a Senior Ad Operations Solutions Specialist for a leading global streaming and entertainment company. Supporting advertising operations across EMEA, you will join a specialist Solutions team that works closely with Account Management and Sales. The team is responsible for troubleshooting campaign issues, resolving technical blockers and ensuring advertising campaigns are launched and delivered successfully. This is a hands-on individual contributor position rather than a people-management or purely strategic role. You will be directly involved in campaign trafficking, technical troubleshooting, ad-server workflows, quality assurance, vendor support and product testing.Key Responsibilities
- Execute and support advertising campaigns across EMEA.
- Troubleshoot campaign setup, trafficking, creative, pacing, delivery and spend issues.
- Investigate technical problems within ad-serving platforms and identify effective solutions.
- Act as an escalation point for complex campaign delivery and operational issues.
- Work closely with Account Management, Sales, Product, Engineering and Ads Policy teams.
- Partner with outsourced vendor teams to resolve day-to-day campaign issues.
- Conduct quality assurance checks on vendor-managed campaigns.
- Identify recurring errors, process gaps and systemic vendor issues.
- Test new advertising products, platform features, tools and commercial formats.
- Participate in user acceptance testing and provide actionable feedback.
- Report bugs and validate platform behaviour ahead of product launches.
- Identify opportunities to automate, simplify or remove manual operational tasks.
- Support the analysis of campaign quality and operational efficiency metrics.
- Maintain training materials, process documentation and troubleshooting guidance.
- Communicate technical issues clearly to both technical and non-technical stakeholders.
- A minimum of two to three years of hands-on experience in Ad Operations or Ad Tech.
- Previous experience as an Ad Operations Specialist, Campaign Manager, Ad Trafficker, Digital Trafficker or similar.
- Strong knowledge of end-to-end ad-trafficking workflows.
- Hands-on experience with Google Ad Manager, Campaign Manager 360 or a comparable ad-serving platform.
- Experience troubleshooting campaign setup, delivery, creative and technical issues.
- Knowledge of campaign monitoring, pacing, billing and reconciliation.
- Experience supporting product testing or user acceptance testing.
- Experience working with external, outsourced or offshore vendor teams.
- Strong cross-functional experience involving Account Management, Sales, Product and Engineering.
- Excellent written and verbal communication skills.
- Strong attention to detail and the ability to simplify complex problems.
- Ability to work effectively in a fast-paced and sometimes ambiguous environment.
- Availability to work onsite in London three days per week.
- Experience supporting advertising operations across EMEA.
- Background in streaming, video, digital media or entertainment advertising.
- Knowledge of video-trafficking, CTV or OTT advertising workflows.
- Experience providing quality assurance and technical escalation support for vendor-managed campaigns.
- Familiarity with workflow automation tools or scripting.
- Experience working across multiple countries, regions and time zones.
- Additional European or EMEA languages are advantageous but not essential.