Sales Administrator

Sales Administrator

Hybrid working – 1–2 days per week in a Central London office

Full-time | 40 hours per week | 9.00am–6.00pm (1 hour lunch)

Salary & Benefits

Competitive salary.

20 days annual leave rising to 25 days with length of service, plus bank holidays.

Private healthcare and workplace pension.

About the Opportunity

Our client is a growing Managed Service Provider (MSP) delivering digital transformation, cloud, security and IT support solutions to the SME market across the UK.

They offer a friendly, informal and highly collaborative working environment. As a small but ambitious business, teamwork and accountability are essential across all roles. This is an excellent opportunity to join a well-regarded UK MSP where performance is recognised and there is genuine scope for progression within a meritocratic culture.

The Role

The Sales Administrator plays a key role in supporting both Account Management and New Business Sales within a predominantly professional services client base.

This position is central to ensuring the smooth coordination, administration and processing of managed services, hardware, software and project-based solutions. You will directly support revenue generation by enabling the sales team to operate efficiently, delivering excellent customer service and maintaining accurate, timely sales processes.

Key Responsibilities

• Managing the sales inbox and answering inbound sales calls in a professional and timely manner
• Handling customer enquiries and resolving order-related issues efficiently
• Supporting Account Managers with day-to-day client administration and renewals
• Maintaining and updating sales and customer records
• Preparing and processing quotes and orders, ensuring accurate entry into sales systems
• Building strong relationships with key vendors and distributors to secure competitive pricing and availability for hardware, software and services
• Coordinating with internal departments to ensure smooth order fulfilment and delivery
• Generating reports on sales activity and revenue performance
• Supporting the organisation of client meetings, events and sales initiatives
• Assisting with the preparation of sales presentations and proposals
• Contributing to sales system optimisation and automation improvements

Skills & Experience

• Minimum 2 years' experience in a similar role within an MSP environment
• Strong understanding of Microsoft products and associated technology vendors
• Highly numerate with strong analytical skills and exceptional attention to detail
• Excellent written and verbal communication skills
• Customer service focused
• Confident working within a team and able to be appropriately assertive when required
• Comfortable multi-tasking in a fast-paced environment
• Self-motivated, proactive and able to adapt to changing priorities
• Able to work with minimal supervision
• Strong IT skills, including Microsoft Office (particularly Excel, Outlook and Teams) and CRM/sales systems

Desirable

• Experience using NetSuite and HubSpot
• Sales data analysis experience
• Technology vendor sales accreditations
• Understanding of sales performance metrics
• Experience supporting sales into the SME market

If you are an organised, detail-oriented sales support professional looking to join a growing and ambitious MSP with strong career development potential, we would welcome your application.