IT Trainer, Technical Trainer, Professional Services, City of London

Technical Trainer, IT Trainer, M365, Professional Services, City of London

Technology Training & Adoption Assistant to help a Professional Services company build and deliver a global Digital Academy, supporting staff and partners with tailored digital skills training. You will design engaging learning content, deliver hybrid sessions, and support change initiatives across a professional services environment. The role will be 3 days in the office and 2 days from home. Read on for more details...

Key Responsibilities

• Support the design and delivery of a global digital training curriculum
• Deliver hybrid training sessions, e-learning, videos, and written resources
• Maintain and curate training materials across platforms (LMS, intranet, etc.)
• Provide tailored 1:1 and group support to users across regions
• Collaborate on software testing and change initiatives
• Monitor training effectiveness and user engagement

Skills & Experience

• Minimum 3 years’ experience in a similar role within legal or professional services
• Proven track record in technology training and digital adoption
• Strong communication and stakeholder engagement skills
• Experience with Microsoft 365 (Outlook, Teams, Word, Excel, PowerPoint)
• Familiarity with SAP SuccessFactors and LMS platforms
• Knowledge of AI tools (e.g. Copilot for M365) is a plus
• Experience with legal tech systems (e.g. iManage, Intapp, DocuSign) beneficial
• Relevant training qualifications (e.g. TPMA) preferred

This is a fantastic opportunity and salary is dependent on experience. Apply now for more details.