Intranet Operations Executive

This Intranet Operations Executive will join a leading law firm to joining the digital marketing team on a 12-month fixed term contract. You will focus on managing the firmwide intranet-an essential platform for internal communication and engagement. You'll act as a subject matter expert, collaborating with stakeholders across departments and contributing to the evolution of internal communications technology.

Key Responsibilities:

• Maintain and update content across the firmwide intranet.
• Support content editors in reviewing and refreshing material.
• Manage the central support inbox for intranet-related queries.
• Assist leadership and internal comms teams in delivering firmwide messages.
• Collaborate with IT on platform development, testing, and integrations.
• Oversee user access and security controls, ensuring compliance with internal and regulatory standards.
• Recommend and implement user experience improvements.
• Train and advise a network of content editors on best practices.
• Liaise with platform vendors and stay informed on product developments.
• Generate engagement reports and provide actionable insights.
• Document system configurations and contribute to platform development initiatives.
• Support governance around content management and accessibility.
• Participate in audits, risk assessments, and continuity planning.

Candidate Profile:

Ideal candidates will have experience in a similar role, particularly within digital marketing or internal communications, and be comfortable working with CMS platforms.

Required Skills & Experience:

• Proficiency in intranet or website content management systems (CMS); experience with OpenText Web CMS or Microsoft SharePoint is a plus.
• Familiarity with user access protocols and handling sensitive information.
• Strong communication and presentation skills, with meticulous attention to detail.
• Professional integrity and a commitment to high standards.
• Experience working in diverse teams and promoting inclusive culture.
• Confidence in engaging with senior stakeholders and cross-functional teams.
• Excellent organizational skills with the ability to manage multiple priorities under tight deadlines

The SR Group (UK) Limited is acting as an Employment Agency in relation to this vacancy.