Digital and Transformation Lead

Job description

Job responsibilities

JOB DESCRIPTION

POST TITLE: Digital and Transformation Lead

LOCATION: Federation Offices Belmont

RESPONSIBLE TO: Federation Operations Manager / PCN Clinical Director

SALARY: Negotiable depending on experience, circa £34,000 to £40,000

Overview

Central Durham GP Providers Ltd supports our member practices and Primary Care Networks across Central Durham. We aim to deliver high-quality, sustainable services that strengthen general practice and improve outcomes for our patients.

An exciting opportunity has arisen for aDigital and Transformation Leadto work across our member practices and PCNs. The post will focus on supporting digital transformation, identifying innovative solutions, and helping to reduce health inequalities.

Two days per week will be dedicated to work with Durham East PCN.

Cover for sickness and annual leave across the business functions will be expected as part of this role.

Job Purpose

As a Digital Transformation Lead, you will play a key role in driving digital development across our Primary Care Networks. Youll help improve patient access, enhance digital systems, and promote data-driven decision-making to support better patient outcomes.

Main Responsibilities

Digital and Transformation

• Identify and deliver digital solutions to support the development, resilience, and future proofing of PCNs in line with local, regional, and national priorities.
• Improve adoption of new technologies to enhance patient access, experience, and PCN productivity.
• Ensure PCNs and member practices align with national policy on digital priorities.
• Oversee reporting and manage issues highlighted from practice system searches.
• Keep PCN Boards updated on performance and delivery of the PCN DES and other local/national reporting requirements.
• Increase take-up of digital services, such as online repeat prescriptions and appointment booking.
• Ensure compliance with GDPR and Data Protection Regulations, including the use of DPIAs and Data Sharing Agreements.
• Support practices in making best use of SystmOne and other practice systems to improve efficiency.
• Advise PCN management on digital developments and service improvement opportunities.
• Stay up to date with all requirements of the ARRS Digital and Transformation Lead role.

Data and Population Health Management

• Lead on accessing and interpreting national and ICB data platforms (e.g. RAIDR) to inform PCN planning and support the activity of INTs
• Present and communicate data effectively to increase understanding of performance and population health.
• Identify and interpret variation in care to support discussions on quality improvement.
• Use data to identify and address health inequalities across the patient population.

Key Relationships

• Central Durham GP Providers management team
• PCN Boards (including Durham East PCN)
• Practice Managers and IT/Data Leads across member practices
• County Durham information and digital leads
• ICB and wider Integrated Care System partners

General Responsibilities

• Adhere to all relevant legislation, policies, and best practice for data management and information governance.
• Maintain confidentiality at all times.
• Undertake a DBS check as required.
• Commit to safeguarding children, young people, and vulnerable adults.
• Promote equality, diversity, and inclusion in all aspects of work.
• Maintain personal and professional development appropriate to the role.

Health & Safety

All employees must take reasonable care to safeguard their own health and safety and that of others. Risks identified must be reported and managed in line with policy.

Corporate Governance

Employees must comply with all corporate governance requirements and standing financial instructions as set out by Central Durham GP Providers Ltd.

Information Governance

Employees are required to comply with all statutory and corporate information management policies.

Equality

Central Durham GP Providers Ltd is committed to fair and equal opportunities. All employees are expected to treat colleagues and patients with respect and uphold the principles of equality and diversity.

Working Conditions

The post will be based within Central Durham, with travel to member practices from time to time.

The post holder may occasionally be required to support services outside of core hours (evenings or weekends).

Person Specification

Qualifications

• Qualifications:
• Degree level or management qualification/training or experience for working at graduate level.
• Knowledge:
• High knowledge of Data Protection Regulations/GDPR.
• A track record of communicating and engaging with a wide range of staff and stakeholders building excellent, trusted relationships.
• An ongoing commitment to improving NHS services for the benefits of patients.
• A good understanding of how general practice fits into the wider health and social care agenda.
• A good understanding of the national agenda/deliverables of general practice and Primary Care Networks.
• Experience:
• Experience of interpreting national and/or system level policy and implementing this through local programmes of work.
• Good understanding of the Digital Agenda across Health and Social Care Systems.
• Experience in delivering IT projects across multiple sites of departments.
• Previous experience of using SystmOne.
• Skills:
• Ability to extract, collate, visualise and use data and insight to both drive change and to understand and adapt programmes of work.
• Ability to work and make decisions.
• autonomously and to identify and act on challenges to move delivery forward, potentially working to tight timelines.
• Ability to understand, interpret and present complex and/or sensitive information.
• Ability to interpret qualitative and quantitative information.
• A good understanding of Microsoft Office.
• A high degree of experience in the use of SystmOne, including creating and running clinical reports, creating data entry templates, and extrapolating data to support practices in achievement of local and national targets.

• Qualifications:
• Project Management.
• Experience:
• Quality Improvement training.
• Experience of the production of Data Share Agreements, DPIA's, Assessments etc.
• Experience of working in general practice with good working knowledge of general practice IT systems (including IT, digital and BI tools), processes and procedures or; experience of successfully delivering change and improvements in a patient facing environment.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Central Durham GP Providers Limited

Address

Belmont Surgery

Broomside Lane

Durham

DH1 2QW

Employer's website

https://www.centraldurhamgpproviders.co.uk/