Office Support Assistant

Office Support Assistant

Ref: AJ46791

A Japanese entertainment company is seeking an Office Support Assistant to provide comprehensive technical and administrative support across its UK office.

This is a varied role combining IT troubleshooting, systems maintenance, and general office coordination to ensure smooth day-to-day business operations.

Understanding of Japanese culture and some Japanese skill will be advantageous.

Contract Type: Permanent, full-time

Salary: Negotiable, depending on experience

Working Hours: 9:00–17:00, Monday to Friday

Start Date: ASAP

Location: West Greater London

Office Support Assistant Main Responsibilities:

Facilities & Administrative Management

• Coordinate facilities operations, including supplier management and maintenance scheduling
• Oversee security protocols, health & safety compliance, and fire safety measures
• Cover reception and related tasks (travel bookings, expenses, etc.)
• Assist in organising company events and socials
• Process and track facilities-related approvals and expenditure
• Support the Head of HR with administrative tasks
• Provide administrative support to Corporate Management Division leadership

IT Support & Technical Operations

• Deliver first-line IT support, diagnosing and resolving technical issues for staff
• Manage IT equipment lifecycle, including setup and configuration for new starters and leavers
• Oversee audio-visual systems and meeting room technical infrastructure
• Support maintenance of internal file servers, EDI connections with warehouses, and other critical IT systems
• Assist with website maintenance, updates, and content management

Office Support Assistant Requirements:

• Minimum 2 years’ experience in a similar role
• Excellent and broad IT skills, including networking knowledge
• Strong understanding of current hardware specifications
• Excellent communication skills
• Attention to detail and ability to work independently
• Business level of English
• Understanding of Japanese culture and some Japanese skill will be advantageous

*All applicants for the Office Support Assistant must have the right to work in the UK without any restrictions as the Company is not able to offer visa support.

*We regret that we cannot accept applications from YMS, Graduate or Student visa holders.

If your application is successful, you will be contacted within two business days.

We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs.