Hybrid Working - 2nd Line Support Engineer

Hybrid Working - 2nd Line Support Engineer Required

Our prestigious London based client seeks an experienced 2nd Line Support Engineer with the following must have skills and experience:

Min of 3 years of commercial 1st- 2nd Line Support experience

• Support areas include computers, smart phones, telephony and audio/visual equipment. In addition to user support,
• The IT Executive will be expected to carry out project and infrastructure work as required, as well as basic training / inductions of new users.
• The role is expected to comprise of 80% support / 20% project work.

Essential Skills

• Windows 10 / 11
• Troubleshooting various desktop issues
• Windows Server 2008 R2 / 2012 R2 / 2016
• Basic Apple Products Support
• Administration of Microsoft 365, SharePoint and Azure
• Active Directory
• Basic Networking (IP addressing/routing)
• Basic Security (Anti-Virus, Firewalls, Email Security)
• Audio Visual Support (Hybrid Meeting Rooms)
• Telephone system administration

Desirable

• VMware Administration Advanced Networking (VLANs, ACLs, CLI)
• Advanced Security (CheckPoint Firewall, Endpoint, Email)

Candidates must have excellent communication skills and be eligible to live and work in the UK without any restrictions

Please note only candidates with all of the above essential skills will considered for this role.