Epicor Systems Support

Epicor Systems Support – Contract Role (6 Months)

£300–£400 per day (Outside IR35, depending on experience)

Location: Birmingham

Start: ASAP

About the Role

We’re looking for an experienced Epicor Systems Support Specialist to join a growing organisation on a 6-month contract. You’ll play a key role in supporting, maintaining, and enhancing the Epicor ERP environment, ensuring smooth performance across business operations.

This is an ideal opportunity for someone who thrives in a fast-paced environment, enjoys problem-solving, and has strong hands-on experience with Epicor (preferably Epicor 10 or later).

Key Responsibilities

• Provide day-to-day support for Epicor ERP users across multiple business functions
• Troubleshoot and resolve system issues, ensuring minimal disruption to operations
• Configure, test, and document system changes and enhancements
• Support upgrades, patches, and module rollouts
• Work closely with IT, Finance, Manufacturing, and Operations teams to optimise system performance
• Develop dashboards, BAQs, BPMs, and custom reports
• Maintain data integrity and support data migration tasks where required

Essential Skills & Experience

• Strong hands-on experience with Epicor ERP (v10 or above)
• Proven background in ERP support within manufacturing or similar environments
• Good understanding of BAQs, BPMs, Customisation tools, and SSRS reporting
• Ability to diagnose, troubleshoot, and resolve technical and functional issues
• Solid communication skills with the ability to support stakeholders at all levels

Nice to Have

• Experience with Epicor Kinetic
• SQL querying and data analysis skills
• Knowledge of API integrations
• Understanding of manufacturing workflows and MRP

Contract Details

• Duration: 6 months
• Rate: £300–£400 per day (experience dependent)
• Engagement: Typically outside IR35
• Location: Hybrid (UK-based)