Industrial Automation Support Engineer

Job Title: Industrial Automation Support Engineer Duration: 12+ Month Contract Location: Bristol/Bath Day Rate: Competitive - Outside IR35

Overview:

Chapman Tate is working with a leading engineering and manufacturing organisation who is seeking an experienced Industrial Automation Support Engineer. You will play a key role in ensuring business-critical systems are maintained, optimized, and supported. The role requires 100% onsite presence in Bristol and is offered outside IR35 for an initial 12+ month duration, with potential for extension.

Key Responsibilities:

• Provide day-to-day support for critical shopfloor automation and IT applications.
• Troubleshoot and resolve technical issues within defined SLAs.
• Deliver permanent solutions to recurring system and performance issues.
• Collaborate with technical teams, stakeholders, and suppliers to ensure seamless operations.
• Maintain and improve support documentation and knowledge-sharing tools.
• Deliver clear, regular updates to internal stakeholders.
• Coordinate technical communications across OEMs, suppliers, and end-users.
• Assist and cover other team members when required.

Essential Skills & Experience:

• Strong hands-on experience supporting MES/MOM technologies in manufacturing environments.
• Proficient in Aveva/Wonderware Intouch, PLC, SCADA, and HMI systems.
• Knowledge of machine integration, including OPC and other interfacing protocols.
• Experience with Commercial-Off-The-Shelf (COTS) manufacturing IT applications.
• Skilled in integrating factory automation layers with MES platforms.
• Excellent communication skills with the ability to interact with technical and non-technical stakeholders.
• Familiarity with IIoT devices, sensors, and manufacturing control systems.
• Experience using ServiceNow, with working knowledge of Incident, Problem, Change, and Knowledge Management processes.
• Understanding of ITIL practices is beneficial.

Person Specification:

• 4-6 years of experience in supporting manufacturing and quality-related shopfloor applications.
• Strong hands-on background in production support.
• Must be a UK citizen (due to project security requirements).
• BPSS clearance is advantageous.

If you're a seasoned Industrial Automation Support Engineer looking for your next contract opportunity, please apply via the link below. Shortlisted candidates will be contacted through the platform within an appropriate timeframe. We look forward to hearing from you.