New Business Manager
Company Description
Charle Agency, a certified Shopify Plus Partner, is a leading eCommerce web design and development agency. Specialising in strategic website design and advanced Shopify development, we help brands achieve success through cutting-edge technology and innovative design. Our collaborative approach includes in-depth research and competitor analysis to craft high-performance eCommerce experiences. Beyond initial projects, we offer optimisation and support packages to ensure continuous improvement, client satisfaction, and expert guidance from our talented digital team.
Role Description
This is a full-time hybrid role for a Sales and Business Development professional located in the City of London, with 2 to 3 days per week in the office and flexibility for remote work. You will own the full inbound sales cycle: qualifying leads, running discovery calls, managing follow-up cadences, and converting opportunities into signed projects. On a daily basis, you will manage and nurture the sales pipeline, liaise closely with our design and development teams to scope projects accurately, and craft compelling proposals that reflect each client's needs. You will ensure a seamless client journey from initial contact through to project handover, and play a key role in driving revenue growth for the agency by working towards clear targets and expanding our client base.
Qualifications
- A proven track record of hitting or exceeding revenue targets in a consultative or project-based sales environment
- Strong analytical skills for market analysis, identifying trends, and evaluating business opportunities and prospect needs
- Excellent communication and customer service skills to build lasting client relationships
- Strong proposal writing and commercial negotiation skills
- Experience managing inbound sales pipelines and running structured discovery and qualification processes
- Proficiency in CRM tools and other sales-related platforms
- Familiarity with agency or project-based pricing models is desirable
- Ability to work both independently and collaboratively within a team
- Experience in eCommerce or digital technology and consultative selling is essential