Customer Website Administrator - Work From Home

We're looking for a proactive, communicative, and tech-savvy IT Administrator to join a high-performing team. This is an incredible opportunity to work with a growing company based from home.

What you will be doing

You'll be the go-to person for all things IT support - from troubleshooting hardware and software to ensuring seamless collaboration across multiple platforms. You'll work closely with local and remote employees, helping to deliver a first-class IT experience in a high-energy, people-focused culture.

You will also answer calls from external customers and deal with an enquiries that you may have, either via calls or emails.

Key responsibilities

• Deliver hands-on support and development of websites and other IT Systems.
• Answer call from customers regarding queries they may have and resolve in an efficient and timely manner.
• Participate in documentation, process enhancement, and urgent support efforts.

What you will bring:

• 3+ years' experience in an IT Administrator, Desktop Support, or similar technical support role.
• Excellent communication skills - both written and verbal - with the confidence to support users across a range of technical backgrounds, from consultants to executives.
• Familiarity with remote support tools and distributed team environments.
• A collaborative spirit, customer-first mindset, and the drive to go the extra mile.
• The ability to juggle multiple tasks without dropping the ball - you stay calm under pressure and always follow through.