Project Manager

Job summary

Please Note:- The advert may close early if sufficient applications have been received. Are you passionate about improving patient care through innovative digital solutions? Join our Digital Operations Team as a Project Manager, where you will lead the design, planning, and delivery of transformative digital projects aimed at enhancing patient experience and clinical outcomes.

In this exciting role, you'll collaborate with diverse, dedicated colleagues across clinical, operational, and IT teams to develop and implement impactful digital strategies. Your role will be pivotal in nurturing a culture focused on continuous improvement and patient-centered digital excellence.

We are a small, energetic, and enthusiastic team committed to making meaningful digital enhancements across the Trust. This position is perfect for someone who thrives in collaborative environments, enjoys creative problem-solving, and is eager to drive digital innovation that genuinely enhances patient care.

What we offer:

Opportunity to lead impactful digital operations projects.
Collaborative environment with dedicated healthcare and digital professionals.
Chance to integrate digital operations and innovative approaches into healthcare.
Supportive and agile team culture, with patient care at the heart of everything we do.

If you're excited by the prospect of driving meaningful digital change in healthcare, we would love to hear from you!

Main duties of the job

Digital Operations Project Manager

The Digital Operations Project Manager will collaborate closely with colleagues across the Division to design, plan, and deliver digital projects aimed at improving patient care in an efficient and cost-effective manner. These initiatives may be part of a strategic digital transformation, legislative updates, or specific digital improvement projects.

As part of the Digital Operations team, the successful candidate will champion digital innovation by engaging and motivating colleagues to generate and implement ideas, cultivating a culture of continuous improvement through digital technology.

The post holder will support colleagues using standardised digital project management methodologies, tools, and techniques. They will ensure a robust, consistent approach to project management, facilitating effective planning, timely delivery, and achievement of intended outcomes. Additionally, they will be responsible for ensuring project benefits are realised and embedding digital solutions into everyday operational practice.

About us

Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites--Chelsea and Westminster Hospital and West Middlesex University Hospital--along with award-winning clinics across North West London.

Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children's services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.

We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.

We are committed to equal opportunities and believe that diversity drives innovation and excellence. As part of our dedication to equity, we actively welcome applications from individuals from the global majority, veterans and underrepresented communities. We value the unique perspectives and experiences that diverse teams bring and are committed to creating an environment where all voices are heard, respected, and empowered to succeed."

If you haven't heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.

Some roles may require weekend shifts at multiple sites.

Job description

Job responsibilities

Digital Operations Project Manager: Key Roles and Responsibilities

Design and manage digital transformation and quality improvement projects, clearly defining objectives, digital workflows, and measurable outcomes.

Identify, document, and track the realisation of digital operational benefits before, during, and after the implementation of digital solutions.

Perform comprehensive data analysis and evaluation throughout project phases, ensuring continuous learning, agile adaptation, and achievement of identified digital benefits.

Implement robust digital project governance, including detailed documentation, task scheduling, milestone setting, stakeholder coordination, and proactive management of timelines and deliverables.

Collaborate and network effectively with internal teams such as IT, business intelligence, and clinical operations to leverage data insights and identify digital innovation opportunities.

Produce concise and insightful digital project progress reports and presentations tailored to various stakeholders, including executive boards, governance committees, and operational teams.

Oversee financial management of digital project resources, closely monitoring expenditures, optimizing budgets, and identifying cost efficiencies through digital innovation.

Research and integrate national and industry-wide digital best practices, emerging technologies, and evidence-based solutions to continually enhance project effectiveness.

Develop and maintain strategic relationships with external digital partners and stakeholders to foster innovation, shared learning, and alignment with industry standards.

Promote and embed a culture of continuous digital improvement by empowering teams, enhancing digital literacy, and encouraging innovation focused on improving patient care and operational excellence.

Person Specification

Essential

Knowledge of the current policy, strategy, and performance environment concerning non-elective demand for acute services and approaches to managing this
Ability to develop and maintain communication with people on complex matters, issues and ideas and/or in complex situations
Demonstrate effective project leadership
Self-motivating and self-disciplined with planning and organising a work programme with conflicting demands and priorities
Commitment to involving patients, families and carers and staff in shaping plans and delivering service improvements
Educated to degree level or equivalent

Desirable

PRINCE 2 or similar project management/quality improvement accreditation
Post graduate qualification or evidence of post graduate education
Experience of managing complex, large scale projects within NHS/Social Care/Public sector bodies involving multiple stakeholders and working across organisational boundaries
Ability to effectively manage a diverse project team working in a co-operative approach to achieve shared goals

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.

Employer details

Employer name

Chelsea and Westminster Hospital NHS Foundation Trust

Address

Chelsea and Westminster Hospital

London

SW10 9NH

Employer's website

https://www.chelwest.nhs.uk/

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