Senior Improvement Analyst

Job description

Job responsibilities

Information Systems

To be responsible, when required, for the operation of Qlik Cloud/ QlikSense as the Trust Business Intelligence tool as a major part of the post holders work programme as defined by the Head of Data Science and Data Warehousing and the Information Manager, with the support of analysts of the team and the Business Intelligence Analyst

To bring together through various reporting methodologies, the individual strands of External and Internal reporting

To be responsible for complex clinical outcome benchmark models commissioned by the Strategy department. This will involve researching global data sources and integrating comparison data with local clinical outcome data to add global context to the Trusts clinical effectiveness.

To be responsible for complex integrated care models commissioned by the Strategy department. This will involve implementing integrated models that factor the entire patient pathway including the community element and calculating opportunities for efficiency and better patient care packages.

To follow the Information Team strategy of using SQL to return datasets from the Trusts Data Warehouse and use Qlikview to disseminate the results to the Trust

To lead on the Improvement Department requirements for Strategy, providing excellent analytical services to support the Improvement and performance assurance agenda, formulating solutions that include making judgements involving highly complex facts and requiring the analysis, interpretation of a range of options.

To work with the Strategy department to adapt systems (Qlikview, TrakIT etc) to meet current and future requirements.

To work closely with Strategy and the Executive team to define intelligence requirements and provide quality assurance by routinely outputs and reviewing the purpose and design to ensure its appropriate and insightful.

To validate development of Qlik applications being undertaken by the analysts within the team, requiring the ability to analyse complex logic, identify any bugs or erroneous calculations and recommend pragmatic solutions.

To lead on the development of Trust-wide Divisional and Specialty reporting across multiple data strands to target efficiency savings in existing processes, in particular supporting the Divisions to develop tolerances and targets for shared measures.

Create and curate routinely generated clinical data in formats that can be made accessible for research

This job description may be subject to change according to the varying needs of the service. Such changes will be made after discussion between the post holder and his/her manager. All duties must be carried out under supervision or within Trust policy and procedure. You must never undertake any duties that are outside your area of skill or knowledge level. If you are unsure you must seek clarification from a more senior member of staff.

Person Specification

Education and Qualifications

• Educated to Degree level (or equivalent experience) in data science, data engineering, computer science or related subject or equivalent experience
• Knowledge of implementing information infrastructure and reporting suites
• Knowledge of NHS business environment, including Payment by Results and clinical quality measurement.

• Educated to Master levels (or equivalent experience) in computer science, data engineering or related subject or equivalent experience
• Health Informatics, Information management or Statistics qualification

Experience

• Significant experience in BI development, with expertise in QlikSense and other BI tools
• Experience of leading and delivering complex change and strategy development programmes in a politically sensitive and complex environment
• Ability to present complex technical ideas/solutions to non-technical audiences
• Ability to work with internal and external stakeholders, fostering and maintaining good relationships throughout, including managing expectations and deliverables.
• Experience in working with databases namely experience in using SQL, including data transformation experience
• Experiencing of creating robust data and reporting internal policies and documentation on, including following and creating best practice methods
• Documenting key information relating to processes on data work e.g. ETL pipelines, transformations, data models, integrations, workflows and similar.
• Analysing information in a health environment

• Proven experience in analysing and interpreting complex datasets and dashboards
• Experience of warehouse and relational database design and object management
• Qlik platform administration and maintenance (including Qlik Cloud)

Skills and Knowledge

• Knowledge of information management gained through senior management experience
• Understanding of role of NHS data standards, data definitions, information governance
• Knowledge of best practice data modelling and data reporting techniques, including creating documenting this and related activities
• Ability to communicate clearly and concisely, both written and oral, at all levels, both within the trust and with external stakeholders
• Proven track record of working under pressure to strict deadlines
• Strong Project Management & MS Excel Skills

• Highly data rational with the ability to use quantitative and qualitative information to stimulate improvement and provide assurance on data integrity
• Ability to use data science techniques and statistics, including use of Python/R
• Ability to manipulate data in data lakes using PySpark/Experience with cloud-based data architectures and scalable data solutions
• Highly data rational with the ability to use quantitative and qualitative information to stimulate improvement and provide assurance on data integrity

Personal Qualities

• Excellent stakeholder management and interpersonal skills
• Intellectually flexible and creative, challenging current ways of working to produce innovative outputs
• Highly developed negotiation and influencing skills
• Ability to manage and self-organise while dealing with multiple competing priorities
• Initiative and proactive approach to system/process improvement
• Commitment to continuous learning and keeping up with industry trends.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.

Employer details

Employer name

Chelsea and Westminster Hospital NHS Foundation Trust

Address

Harbour Yard (Imperial Wharf) or West Middlesex Hospital plus flexible home working (up to 3 days per week)

london

SW10 0XD

United Kingdom

Employer's website

https://www.chelwest.nhs.uk/