MIS Data Reporting Apprentice

To provide an excellent service in order to ensure that the provision and services it provides:

• Meets the needs of learners, employers and other stakeholders;
• Is of the highest possible quality in terms of learner outcomes and learner/employer satisfaction;
• Is effective, efficient and provide excellent value for money;
• Reflects the vision, mission, aims and values of the College;
• Is innovative, developmental and sector leading; and
• Promotes a culture of excellence and equality.

The post-holder will be a member of the MIS Team. They will provide support to the MIS Department to ensure an excellent service.

Key Duties and Responsibilities:

• Provide a first point of contact for department support queries.
• Assist in the testing and maintenance of the College’s reporting systems to ensure up to date information is available.
• Maintain a sound knowledge of the department’s procedures and processes.
• To develop expert knowledge for the entire range of software packages and tools connected to the work of Information Systems (e.g. Pro Solution, Pro Monitor , Data dashboards, SQL).
• Undertake specific projects and deliver solutions within agreed timescales.
• To assist in data quality checks to improve data quality and optimise funding using internal and external
  software.
• Develop, maintain & update dashboards and MIS reporting solutions, while looking at existing reporting systems and how they can be improved and automated.
• Produce reports to analyse management information to identify trends and eradicate data errors.
• Ensure that the processing and storage of data is compliant with Data Protection legislation.
• Assist in developing and maintaining detailed documentation.
• To support the effective production of regular ILR submissions and prepare data sources to deadline.
• Support the delivery of in-house training to users of the department’s services.
• To carry out any other duties which may arise which are commensurate with the post and conditions of service.
• Other reasonable duties within the job holder’s capabilities.

Generic Duties and Responsibilities:

• Promote a culture of innovation, excellence and equality.
• Reflect the vision, mission and values of the College.
• Contribute to the development of and ensure compliance with all College policies, procedures and agreements.
• To positively promote and implement the College’s strategies on equality, diversity, safeguarding.
• Undertake appropriate staff development activities that support personal development and the changing needs of the College and its environment.
• Be aware of, and responsive to, the changing nature of the College and adopt a flexible and proactive approach to work.
• Evening or weekend working may be a requirement of the role; suitable notice will be provided of such a requirement.
• Undertake such other duties as may reasonably be required commensurate with this grade, at the initial agreed place of work or at other locations in the College catchment area.

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Problem solving skills
• Number skills
• Team working
• Time management
• Flexibility

• English GCSE, grade 5 (Essential)
• Maths GCSE, grade 5 (Essential)
• Relevant Subject A Level, grade Pass (Essential)