ICT Application Support Technician
Job summary
The DSFS ICT team is at the forefront of supporting Chesterfield Royal Hospital NHS Foundation Trust to deliver its strategic aims and core objectives. This is achieved through the exploitation of Information, highly effective ICT and Digital solutions. Thus, enabling IT that is Simple, Robust and Accurate.
We are looking to recruit a customer focused, highly organised and pro-active ICT Application Support Technician .
Working as part of the wider ICT Operations Team, the successful candidate will join our professional Application Support Team.
As an ICT Application Support Technician you will help to provide assurance that all IT systems used within Chesterfield Royal Hospital are functioning correctly. You will deliver support to a wide range of clinical and non-clinical IT applications ensuring all hospital staff are able to use the IT applications to allow them to perform their roles effectively.
The ICT Applications Support team is a small, but a perfectly formed group of professionals. It prides itself on hard work and excellent results, along with a strong team spirit.
Derbyshire Support and Facilities Services Limited currently do not offer a Certificate of Sponsorship, any applications which require sponsorship will not be considered
Main duties of the job
To be part of the team providing Application Support on a rota basis Monday to Friday between 07:30 and 17:30
Provide help and advice to users regarding system functionality
Ensure systems are operated and maintained to appropriate standards
Assist with testing and implementation of upgrades to IT systems
Provide system administration of IT systems
Please refer to the job description and person specification for full details of the skills, experience and qualifications required for this post.
About us
Derbyshire Support and Facilities Services Ltd. (DSFS) is a subsidiary company that's 100% owned by Chesterfield Royal Hospital NHS Foundation Trust.
DSFS has just under 1000 staff across Soft and Hard Facilities Services, and our corporate services including, ICT, Patient Records, Switchboard, Procurement, Finance and Clinical Engineering. Very much part of the 'Chesterfield Royal family', DSFS builds on solid NHS foundations to offer a more commercial approach that's dynamic, flexible, and proactive.
DSFS are proud to be striving to achieve a truly diverse and inclusive flexible workforce by valuing and welcoming everyone's abilities, uniqueness, and individuality. All our colleagues have the right to and should be able to feel 100% themselves at work; we believe that all our people add to and should improve our culture and not just fit in with it. By embracing our diverse backgrounds and differences our culture becomes richer and makes us stronger together.
Derbyshire Support and Facilities Services Limited currently do not offer a Certificate of Sponsorship, any applications which require sponsorship will not be considered
Job description
Job responsibilities
Please see the Job description and Person Specification in the attachments. This document contains a full detailed description of the role and what the main responsibilities and duties are along with the criteria that are required.
Person Specification
Qualifications and Training
- HNC / HND or equivalent experience in a computing/IT or Health related discipline
- Degree in a computing/IT or Health related discipline
- Software Testing qualification
- Service Management qualification
Experience
- Experience of supporting information systems preferably covering systems management and service management
- Evidence of writing and implementing operational process / procedures
- Understanding of data quality issues and relevant audit processes
- Responsibility for staff supervision
- Project Management of successful, medium sized system implementation
- Previous NHS experience
- Previous management / administration of a Health Information Systems
- Disaster contingency planning
Skills and Knowledge
- Ability to analyse, interpret and present highly complex information
- Analytical approach to problem solving
- Good interpersonal / communication skills and the ability to explain technical information to a non-technical audience
- Excellent planning and organisational skills
- Knowledge of NHS data definitions, reporting requirements, sources and flows of NHS information
- Supplier liaison skills
Personal Attributes
- Able to work independently
- Able to communicate with all levels of staff including senior clinicians
- Supplier liaison skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website.
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants.
Employer details
Employer name
Chesterfield Royal Hospital NHS Foundation Trust
Address
DSFS - Chesterfield Royal Hospital NHSFT
Top Road
Chesterfield
S44 5BL
https://www.chesterfieldroyal.nhs.uk/
- Company
- Chesterfield Royal Hospital NHS Foundation Trust
- Location
- Chesterfield, United Kingdom S44 5BL
- Employment Type
- Permanent
- Salary
- £26723.00 - £31103.00 a year
- Posted
- Company
- Chesterfield Royal Hospital NHS Foundation Trust
- Location
- Chesterfield, United Kingdom S44 5BL
- Employment Type
- Permanent
- Salary
- £26723.00 - £31103.00 a year
- Posted