People Portal Implementation Project Manager
Job summary
The postholder will lead the local implementation of the People Portal, the new Workforce Solution, across Chesterfield Royal Hospital NHS Foundation Trust, working in conjunction with the wider Derby & Derbyshire system.
The role combines professional project management with practical HR and workforce knowledge, digital implantation and organisational change experience.
The postholder will connect Workforce and OD, Digital, Payroll, Finance, operational services, the national programme and delivery partners to achieve safe, timely and sustainable implementation.
Main duties of the job
o Lead the end-to-end local implementation and maintain the implementation strategy, roadmap, integrated plan, milestones and critical path.o Establish proportionate governance, decision routes, reporting cycles and documentation standards.o Coordinate interdependent workstreams and ensure owners understand deliverables, timescales, dependencies and acceptance criteria.o Maintain and actively manage risks, issues, assumptions, dependencies, decisions and change control.o Produce concise highlight reports, dashboards and exception reports for programme and executive governance.o Escalate threats to scope, quality, cost or timescale promptly, with clear options and recommendations.
About us
Derbyshire Support and Facilities Services Ltd. (DSFS) is a subsidiary company that's 100% owned by Chesterfield Royal Hospital NHS Foundation Trust.
DSFS has just over 900 staff across Soft and Hard Facilities Services, and our corporate services including, ICT, Patient Records, Switchboard, Procurement, Finance and Clinical Engineering. Very much part of the 'Chesterfield Royal family', DSFS builds on solid NHS foundations to offer a more commercial approach that's dynamic, flexible, and proactive.
DSFS are proud to be striving to achieve a truly diverse and inclusive flexible workforce by valuing and welcoming everyone's abilities, uniqueness, and individuality. All our colleagues have the right to and should be able to feel 100% themselves at work; we believe that all our people add to and should improve our culture and not just fit in with it. By embracing our diverse backgrounds and differences our culture becomes richer and makes us stronger together.
Derbyshire Support and Facilities Services Limited currently do not offer a Certificate of Sponsorship, any applications which require sponsorship will not be considered
Please see below link for the DSFS website.
DSFS - Derbyshire Support & Facilities Services Limited | DSFS
When applying for roles please complete all sections of the application form.
Job description
Job responsibilities
HR and workforce transformation Work with workforce subject-matter experts to understand current processes, identify gaps and coordinate future-state process design. Ensure HR, payroll, recruitment, learning, absence, employee and manager processes are represented in implementation planning. Coordinate assessment of policy, procedure, role and operating model impacts arising from the People Portal. Promote standardisation, simplification, appropriate controls and effective handover into business as usual. Ensure clinical and operational workforce needs are considered in design, readiness and deployment decisions.
Digital, technical and service readiness Act as the principal link between Workforce and OD and Digital teams for implementation planning and delivery. Coordinate technical readiness, environments, access, identity, interfaces, integrations, infrastructure and service support requirements. Ensure technical decisions, constraints and dependencies are recorded, owned and reflected in the integrated plan. Coordinate operational readiness, cutover, go-live support, incident escalation and transition to support arrangements. Ensure delivery aligns with Trust digital governance, cyber security, information governance and clinical safety requirements where applicable.
Leadership and continuous improvement Provide visible, inclusive and credible leadership across the programme, creating clarity and shared accountability. Line manages or matrix-manages project staff and workstream contributors where assigned. Build project capability through coaching, constructive challenge and consistent use of delivery standards. Identify lessons, share good practice and embed continuous improvement throughout implementation. Deputise for the programme lead or represent the programme at internal and external forums when required.
Person Specification
Qualifications and Training
- oMasters-level qualification or equivalent substantial experience in a relevant field.
- oRecognised project or programme management qualification such as PRINCE2 Practitioner, MSP, APM PMQ, AgilePM or equivalent.
- oEvidence of continuing professional development.
- oChange management qualification.
- oDigital, informatics, data or service improvement qualification.
Experience
- oSignificant experience of managing complex projects or programmes with multiple workstreams and dependencies
- oExperience of digital transformation or significant system implementation.
- oPractical experience within HR, workforce, payroll, recruitment, learning or people services.
- oExperience of project governance, risks, issues, resources, reporting and senior stakeholder engagement
- oExperience of business process redesign, user acceptance testing and operational readiness.
- oNHS-wide, Trust-wide or similarly complex implementation experience.
- oExperience of ESR or another enterprise HR and payroll platform.
- oExperience of national programmes, integration, migration or service transition.
Skills and Knowledge
- oExcellent planning, organisation, analysis and problem-solving skills.
- oUnderstanding of HR and workforce processes, digital implementation, data quality, information governance and change management.
- oAbility to facilitate workshops and communicate complex information clearly to varied audiences.
- oAbility to influence senior stakeholders and resolve competing priorities constructively.
- oAdvanced use of Microsoft 365 for planning, analysis, reporting and collaboration.
- oAbility to manage sensitive information with discretion and sound judgement
- oPower BI, Power Platform or specialist project management software.
- oProcess mapping and service design skills.
- oKnowledge of NHS digital governance, cyber security or clinical safety processes.
Personal Attributes
- oCredible, collaborative and inclusive leadership style
- oResilient, adaptable and calm under pressure.
- oHigh level of integrity, accountability and attention to detail.
- oCommitment to continuous improvement and developing others.
- oAble to work flexibly and travel between Trust sites when required, with reasonable adjustments considered.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Chesterfield Royal Hospital NHS Foundation Trust
Address
Chesterfield Royal Hospital
Chesterfield Road
Calow
S44 5BL
United Kingdom
Employer's website
https://www.chesterfieldroyal.nhs.uk/