Senior Analyst, Supply Chain Data Services

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact.

Overview

Ciena's Supply Chain Data Services team drives insights and informed decisions through data.

As a Supply Chain Data Services Analyst, you will develop and enhance operational, predictive, and forward-looking analytics tools that empower our global Supply Chain organization.

How You Will Contribute

Reporting to the Manager, Supply Chain Data Services Enablement, you will:

• Support and enhance existing Business Intelligence (BI) and analytics solutions.

• Analyze business requirements and design optimal BI and data solutions.

• Develop new analytical tools that enable point-of-use insights across the Supply Chain.

• Modernize and migrate legacy BI solutions to next-generation environments.

• Integrate AI-driven capabilities into analytics solutions.

• Collaborate with stakeholders across Product Line Management, Supply Management, Order Management, IT, and CRM to drive data-informed decisions.

• Serve as a trusted expert on BI tools, ensuring their effective use and continuous improvement.

The Must Haves

• Education: Bachelor's degree (Honours preferred) in an IT-related discipline.

• Experience: Proven background in Business Intelligence or Data Analytics, ideally within supply chain or operations.

• Technical Skills:

  • Alteryx - Data model design, advanced workflows, and analytics (certification an advantage).

  • Power BI - Visualization, DAX, data modeling, innovative dashboard design, and Power BI CoPilot (certification an advantage).

  • SQL - Proficiency in ANSI SQL programming and query optimization.

  • ERP Systems - Experience with Oracle EBS, Salesforce, or similar platforms.

  • Understanding of Agile development methodologies.

• Strong analytical thinking, problem-solving, and ability to translate data into meaningful insights.

• Clear communicator with strong collaboration and relationship-building skills.

• Highly organized, proactive, and able to work independently.

Assets

• Experience with Google Looker or other analytics/reporting tools.

• Knowledge of statistical analysis techniques.

• Familiarity with operations data in Order Management, Supply Management, Product Line Management, Inventory, or Services domains.

• Proficiency with MS Office, particularly Excel and Outlook.

• Demonstrated performance in:

  • Analysis and problem-solving

  • Change management and adaptability

  • Customer focus and initiative

  • Effective organization and prioritization

For further information and to submit your application, click the apply icon.