Account Manager

Location: Hertfordshire Salary: £30,000 - £40,000 + comprehensive benefits Contract: Full-time, Permanent

Overview

My client is a growing technology services provider seeking a motivated Account Manager to join their commercial team. This role focuses on managing client relationships, supporting account growth, and delivering a high standard of service within a professional and people-focused environment.

You will act as a trusted point of contact for customers, working closely with internal teams to ensure client needs are understood and met.

Key Responsibilities

• Manage and develop a portfolio of client accounts

• Serve as the primary contact for all client communications

• Build and maintain strong relationships with key stakeholders

• Identify client requirements and recommend suitable technology solutions

• Present proposals and service recommendations clearly and confidently

• Provide strategic guidance to help clients maximise value from services

• Handle client queries and issues through to resolution

• Lead regular account review and planning meetings

• Support service adoption initiatives and deliver client-facing training

Candidate Profile

• 1-3 years' experience in account management or a similar client-facing role

• Strong written and verbal communication skills

• Ability to manage multiple accounts and priorities effectively

• Confident decision-maker with a solutions-focused approach

• Resilient, adaptable, and comfortable in a fast-paced environment

• Highly organised with excellent attention to detail

• Proactive, self-motivated, and customer-focused

• Experience within IT services or a technology environment is desirable

• Committed to long-term professional development

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