Service Architect
Service Architect
6 Months
£550 - £600/Day Inside IR35
Nationwide locations
Clearance: SC
We are seeking a Service Architect for our Government client and can be based at your preferred local office (they have offices nationwide). The role will be a mix of office based and remote working.
The Service Architect will be an initial 6 month contract paying between £550 - £600/Day Inside IR35.
This role is inside IR35 - Due to the service of the role it will now be based on an Umbrella solution.
Clearance: SC
Role Profile:
- As a Service Architect, through the creation of Service and Product Designs, you'll define how we support our technology. Working with multidisciplinary teams, you'll document how we do what we do, making sure that our systems are correctly supported with the flexibility to be quickly transformed
- You will be called upon to provide IT Service Management Consultancy to help provide subject matter expertise and insights to resolve complex issues and introduce service improvements
- A good understanding of a broad range of technologies and can converse easily with and translate between non-technical stakeholders and technical teams. You will draw on your experiences in Service Architecture to offer insights and expertise to Service Owners, to help guide them in delivering a better quality of service to the end users
- You'll have demonstrable experience of writing Service Design Packages aligned to the ITIL Framework with a strong understanding of all aspects of service management with the ability to deliver new services and products as well as improving existing offerings.
- Detailed knowledge of Service Management concepts and techniques
- A strong operational understanding of service supply chains
- Working to tight timescales within a team environment
- Ability to lead teams both virtual and co-located.
- Ability to influence senior stakeholders.
- Experience of service operating model design
- The ability to write coherent and concise service documentation.
- Experience of creating and negotiation SLA's
- Service Management qualifications (eg ITIL, ISO20000) or relevant operational experience
- Knowledge of IT security standards
- Experience of using IT Service Management Toolsets, such as ServiceNow to use, create and maintain service records
- Knowledge of the Common Services Data Model and Service Hierarchy concepts
If you are interested in the above, hit the Apply now button!
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As a member of the Disability Confident Scheme, Circle and our Client guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy. In cases where we have a high volume of candidates who have a disability who meet all the essential criteria, we will interview the best candidates from within that group.
Our client is proud to support the Armed Forces Covenant and as such, they guarantee to interview all veterans or spouses / partners of military personnel who meet all the essential criteria for the vacancy. In cases where they have a high volume of ex-military candidates / military spouses or partners, who meet all of the essential criteria, they will interview the best candidates from within that group.
If you qualify, please notify us on igs @circlerecruitment.com. We will be in touch to discuss your suitability and arrange your guaranteed interview.
Should you require reasonable adjustments at any point during the recruitment process or if there is a better way for us to communicate, please do let us know.
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