Engineering Lead (Salesforce)

About us

Founded in 2008, CitNOW is an innovative, enterprise-level software product suite that allows automotive dealerships globally to sell more vehicles and parts more profitably. CitNOW’s app-based platform provides a secure, brand-compliant solution – for dealers to build trust, transparency and long-lasting relationships.

CitNOW Group was formed in 2021 to unite a portfolio of 12 global software companies leveraging innovation to aid retailers and manufacturers in delivering an outstanding customer experience. We have over 300 employees worldwide who all contribute to our vision to provide market-leading automotive solutions to drive efficiencies, seamlessly transforming every customer moment.

The CitNOW Group is no ordinary technology company, we live a series of One Team values and this guiding principle forms the foundation of CitNOW Group’s award winning, collaborative and inclusive culture.

About the role

The Engineering Lead will play a pivotal role in shaping and delivering our Salesforce‐native product suite, providing technical leadership across both internal teams and external development partners.

Working closely with architecture, security and product stakeholders, the role will establish and enforce modern engineering best practices, ensure adherence to group target states and governance standards, and drive high‐quality, scalable development across the platform.

The successful candidate will bring deep Salesforce platform expertise and strong engineering leadership, guiding the evolution of this product suite and ensuring consistent, reliable execution across all development streams.

Key responsibilities include:

• Own the technical delivery of the product suite across internal teams and third‐party engineering partners
• Drive adherence to engineering best practice, architectural guardrails and group-wide governance
• Maintain a strong, evidence-based security posture across all development streams.
• Ensure engineering teams deliver consistent value aligned to the Product roadmap and architectural vision
• Facilitate or run agile ceremonies where required, ensuring risks, blockers and dependencies are surfaced, escalated and resolved promptly
• Promote high‐quality engineering workflows, tooling and DevOps practices to improve speed, reliability and maintainability
• Clearly articulate technical debt, highlighting critical timelines such as deprecations, platform cut‐overs and supplier lifecycle events
• Collaborate with internal and external Talent Acquisition partners to interview, assess and hire engineering talent
• Draft accurate, future‐focused job specifications aligned to team and business needs
• Partner with Compliance and Security teams to scope penetration tests, interpret findings and translate outcomes into actionable roadmap items
• Support information security assessments by coordinating with technical stakeholders and ensuring high‐quality, accurate responses
• Champion secure development practices across the engineering lifecycle
• Help ensure development teams operate efficiently, sustainably and in alignment with broader organisational goals

We are looking for:

• An experienced Engineering leader, with proven experience leading complex Salesforce engineering initiatives
• Working knowledge of AWS services (Lambda, ECS Fargate, SQS, DynamoDB)
• Solid understanding of event-driven architecture and asynchronous integration patterns
• Strong architectural understanding of distributed systems, API design and integration patterns
• Strong grounding in secure development methodologies within the Salesforce ecosystem

In addition to a competitive salary, our benefits package is second to none. Employee wellbeing is at the heart of our people strategy, with a number of innovative wellness initiatives such as flexi-time, where employees can vary their start and finish times within our core business hours and/or extend their lunch break by up to 2 hours per day. Employees also benefit from an additional two half days paid leave per year to focus on their personal wellbeing.

We recognise the development of our people is vital to the ongoing success of the business and proudly promote a culture of continuous learning and improvement, along with opportunities to develop and progress a successful career with us.

The CitNOW Group is an equal opportunities employer that celebrates diversity across our international teams. We are passionate about creating an inclusive workplace where everyone’s individuality is valued.

View our candidate privacy policy here - CitNOW-Group-Candidate-Privacy-Policy.pdf (citnowgroup.com)