Salesforce Development Team Lead

About us

Founded in 2008, CitNOW is an innovative, enterprise-level software product suite that allows automotive dealerships globally to sell more vehicles and parts more profitably. CitNOW's app-based platform provides a secure, brand-compliant solution – for dealers to build trust, transparency and long-lasting relationships.

CitNOW Group was formed in 2021 to unite a portfolio of 12 global software companies leveraging innovation to aid retailers and manufacturers in delivering an outstanding customer experience. We have over 300 employees worldwide who all contribute to our vision to provide market-leading automotive solutions to drive efficiencies, seamlessly transforming every customer moment.

The CitNOW Group is no ordinary technology company, we live a series of One Team values and this guiding principle forms the foundation of CitNOW Group's award winning, collaborative and inclusive culture.

About the role

Working with both internal and external resource, the Development Lead will help define and implement best-practices as well as ensuring adherence to group target-states and policies (e.g. architecture, security, observability, privacy, data-handling, etc).

This is a T-shaped role with the successful candidate expected to act in a lead capacity across both the on-platform and off-platform development efforts, with deep subject-matter expertise in on-platform development.

Key responsibilities include:

• Oversee the development effort on the Auto360 product suite, whether delivered internally or externally via a third-party development partner, seeking:
• Adherence to best practice and group policies
• Strong evidence-backed security posture
• Ensuring the Development team is working effectively and delivering value consistently, aligned to the Product roadmap
• Helping to facilitate (and run, where necessary) agile ceremonies, ensuring concerns, barriers, blockers and other items are appropriately raised, escalated and resolved with support of the Product team
• Line-management of development team where required including, but not limited to coaching/mentoring, 1:1 meetings, appraisals and personal development plans, identifying training needs, motivating and managing performance, identifying skill gaps and plans to mitigate them and succession planning
• Working with internal and external talent acquisition stakeholders to assess, interview and select candidates to hire
• Writing job specifications aligned to business and team needs
• Articulate technical debt to Product, highlighting critical timescales (e.g., deprecation dates, supplier switch-offs, etc)
• Contribute regularly to conversations around process and systems, to help ensure maximum efficiency across the company
• Supporting the compliance teams with the scoping of penetration tests and the analysis of the findings, to be fed into the product roadmap (aligned to the group remediation schedule)
• Supporting the Compliance team with information security assessments, coordinating with the development team and other technical stakeholders to provide guidance on answers

We are looking for:

• In-depth knowledge of Salesforce Apex, including bulkification, governor limits and async processing
• Strong expertise in Lightning Web Components (LWC) and modern Salesforce UI architecture
• High competency in Salesforce data modelling, security, sharing rules and large data volume handling
• Strong experience with Salesforce integration patterns including REST/SOAP APIs, Platform Events, and Change Data Capture
• Proficiency with Salesforce DevOps processes including CI/CD, source-driven development and release management
• Proven ability to lead complex Salesforce development initiatives and mentor mid-to-senior engineers
• Understanding of event-driven architecture and asynchronous integration patterns
• Working knowledge of AWS services such as Lambda, ECS Fargate, SQS, and DynamoDB is beneficial
• Familiarity with off-platform development in languages such as Java or Go is advantageous
• High level of understanding of architectural patterns and distributed system design principles
• Strong experience working with APIs (both REST and SOAP)
• High level of understanding of technical security and secure development methodologies within the Salesforce ecosystem
• Experience working in Agile, multi-team delivery environments
• Experience working with Salesforce Automotive Cloud is beneficial but not essential

In addition to a competitive salary, our benefits package is second to none. Employee wellbeing is at the heart of our people strategy, with a number of innovative wellness initiatives such as flexi-time, where employees can vary their start and finish times within our core business hours and/or extend their lunch break by up to 2 hours per day. Employees also benefit from an additional two half days paid leave per year to focus on their personal wellbeing.

We recognise the development of our people is vital to the ongoing success of the business and proudly promote a culture of continuous learning and improvement, along with opportunities to develop and progress a successful career with us.

The CitNOW Group is an equal opportunities employer that celebrates diversity across our international teams. We are passionate about creating an inclusive workplace where everyone's individuality is valued.

View our candidate privacy policy here - CitNOW-Group-Candidate-Privacy-Policy.pdf (citnowgroup.com)