ICT Project Manager
Exciting Career Opportunity at Citizen!
Are you a driven professional seeking to make an impact in ICT?
With over fifty years of experience, we have grown to become one of the UK’s leading social housing providers. Citizen owns and manages 30,000 homes for diverse communities across the West Midlands, from urban tower blocks to rural villages and towns. Find out more about the work we do here: Citizen
Position: ICT Project Manager x2 FTC posts for 2 years
Salary: £54,216 per annum
Location: Birmingham/Hybrid – minimum two days a week in office
Key Responsibilities:
- Liaising with stakeholders at all levels
- Ensuring the focus is for delivering for our customers
- Delivering changes that have positive impacts on people’s lives
- Making a difference
Qualifications and experience:
- An Agile, Prince 2 or similar project management qualification, or relevant experience
- Experience of delivering business projects at pace
- Ideally knowledge of Housing sector
- Ideally knowledge and experience of Housing Management systems, interfacing systems, processes, and scripting
- Ideally detailed knowledge working with Smartsheets
Manager’s Quote:
Joining the team means stepping into a role where you’ll make a tangible impact on how we deliver services to thousands of people. We don’t just manage projects—we shape the future of Citizen through technology, innovation, and collaboration. You’ll work on high-profile programmes, have the freedom to bring your ideas to life, and be supported by a team that values professionalism, creativity, and continuous improvement. If you want variety, challenge, and the chance to leave a legacy, this is the place for you.
Both posts will be based withing the ICT Team, one of the posts will be based within the Operations Team and will be delivering technical projects, one will be based in the Business Solutions Team delivering Software/Process related projects
What We Offer:
- Innovative Environment: Be part of a forward-thinking organization that values creativity and innovation.
- Professional Growth: Opportunities for continuous learning and career advancement.
- Collaborative Culture: Work alongside a team of dedicated professionals who support and inspire each other.
Benefits:
- Annual Leave:Annual leave starts at 26 days per year plus bank holidays
- Annual leave purchase scheme – option to buy up to an additional 5 days per year
- Enhanced family leave (maternity, paternity and adoption)
- Organisational sick pay
- Generous Pension Scheme – The option to contribute 4%, 6% or up to 10% which Citizen will match
- Competitive Salary: We offer a competitive compensation package
- Health and Wellness: Comprehensive health insurance and wellness programs
- Work-Life Balance: Flexible working hours and generous leave policies.Employee Development: Access to training programs and career development resources
Find out more here: Citizen | Benefits
Company Culture:
We will be an employer of choice and invest in our people
We will work together as one team and embrace our Citizen values.
Stay Connected: Follow us on Profile / X, Citizen | Facebook and Instragram - Citizen to stay updated on our latest news and opportunities.
Further information on our selection process and Equality and Diversity commitment can be found at www.citizenhousing.org.uk
Closing date: Friday 9th January 2026
Interview date: Friday 16th January & Tuesday 20th January 2026 (to be confirmed)
We welcome applications from all backgrounds and can make reasonable adjustments to support you through the process.
Please note we will be reviewing applications throughout the campaign and may invite candidates to interview at any time. We reserve the right to close this role earlier than the published closing date should a suitable candidate be identified.
- Proud Corporate Member of WISH - The Network for Women Working in Social Housing
- Citizen Housing is a Disability Confident Employer
- Official Accredited Living Wage Employer