Renewals Account Manager

Citrus Recruit are excited to be recruiting for a Renewals Account Manager for a rapidly growing software company in Bath.

As a Renewals Account Manager/Senior Renewals Account Manager, you will play a crucial role in renewing, upgrading, and extending customer contracts.

This is a hybrid role, where you will be expected to be in the Bath office 2 days per week.

This company offer excellent growth opportunities and progression.

Responsibilities & day to day duties
As a Renewals Account Manager you will be responsible for:

• Ensure timely renewals within a four-month window, including holding handover and renewal meetings. Send professional, high-quality renewal proposals and identify upsell opportunities.
• Deliver renewal and revenue targets on a monthly basic
• Maintain accurate records through CRM applications and deliver timely weekly reports.
• Successfully handover renewed customers back to the Customer Success team.
• Forecast pipeline and report back to senior team.

Skills & experience required.

• Account Management or Renewals experience, within software desirable
• Exceptional communication skills, both oral and written, organisational prowess, and emotional intelligence.
• Self-motivated, inquisitive, and performance-driven with a positive attitude.
• Comfortable with MS Office suite and CRM systems.

Benefits

• Salary of up to £40,000
• Commission circa £24,000 a year
• Hybrid opportunity - 2 days per week in the office
• 25 days holiday + BH

Citrus Recruit acts as an employment business when introducing candidates for permanent employment with a client. We take pride in being an equal opportunity employer that celebrates diversity. Our commitment to inclusion means that we seek out the best candidates for every role, regardless of their gender, age, race, sexual orientation, disability, religion, or any other protected characteristic.

While we make every effort to reach out to all candidates. If you don't receive a response within 10 days of applying, please understand that your application has not progressed on this occasion. Please review our website for further and upcoming opportunities.