Logistics Team Leader
Job summary
This is an exciting opportunity to join Choice Procurement Services and lead a dedicated logistics team that plays a vital role in supporting hospital services every day. As a Logistics Team Leader, you will help ensure essential goods and supplies are received, handled and delivered efficiently, helping clinical teams provide safe and effective patient care.
Working within our Inventory and Logistics Team, you will supervise Logistics Officers, coordinate daily logistics operations and work closely with wards, departments, procurement colleagues and suppliers to maintain a high-quality, customer-focused service.
This is an excellent opportunity for someone with logistics, stores or supply chain experience who enjoys leading people, solving problems and improving processes. You will play an important role in maintaining service continuity, supporting operational efficiency and ensuring deliveries reach the right place at the right time.
If you are an organised and motivated team player with strong communication skills and a commitment to delivering excellent customer service, we would love to hear from you.
Join us and help deliver the logistics service that keeps our hospitals running.
Main duties of the job
You will join a busy and supportive Inventory and Logistics Team responsible for ensuring essential supplies are delivered safely, efficiently and on time across the organisation. This is a hands-on leadership role that combines team supervision, customer service, operational coordination and continuous improvement within a fast-paced healthcare environment.
We are looking for an individual with supervisory or team leadership experience, ideally within logistics, stores, inventory management or a similar operational environment. You will have strong organisational skills, the ability to prioritise competing demands and the confidence to make decisions in a busy service.
The successful candidate will have excellent communication skills, a flexible approach and the ability to motivate and support colleagues to achieve high standards of performance and customer service. Experience of using IT systems and maintaining accurate records is essential, while experience within the NHS or healthcare logistics would be advantageous.
In return, you will have the opportunity to develop your leadership and logistics expertise within a team committed to continuous improvement and professional development. The role offers variety, responsibility and the chance to make a real contribution to the smooth running of hospital services. The post requires physical activity, travel across sites and the ability to work flexibly to meet service needs.
About us
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City Hospitals Independent Commercial Enterprises Ltd (CHoICE - trading since 2014) is a wholly owned subsidiary company of South Tyneside & Sunderland NHS Foundation Trust (STSFT). We provide a full range of Facilities Management, Procurement and Outpatient Pharmacy services. We employ staff in a wide range of functions, ranging from cleaners, porters, engineers, procurement and pharmacists.
Commitment, Care and Compassion- our Team contribute to the overall hospital environment, providing safe, secure and comfortable facilities for access by patients, staff and visitors. CHoICE is an exciting place to work that will provide you with an opportunity to grow and develop. Many of our staff work flexibly, including part-time and we are committed to offering flexible approaches to work where possible. We provide a range of benefits including Fitness Centre (SRH), cycle to work scheme and access to a Childcare Co-ordinator to help staff with childcare arrangements.
We welcome all applications regardless of peoples race, disability, gender, sexual orientation, religion or belief, age, gender identity, marriage and civil partnership, pregnancy and maternity and in particular those from under-represented groups.
If you use AI, and it poses a risk to the integrity of your individual recruitment process, we may withdraw your application at any stage of the process.
Job description
Job responsibilities
Please see attached Job description for full details
To lead, coordinate, and support the delivery of an efficient, safe, and customer focused logistics service across the hospitals. The post holder is responsible for supervising Logistics Officers in the receipt, checking handling, and timely distribution of parcels and deliveries to all wards and departments. The role ensures compliance with agreed procedures, promotes high standards of accuracy and service, and drives continuous improvement across logistics operations. By effectively managing daily workloads, resolving issues, and supporting the development of the team, the post holder contributes directly to operational continuity, the availability of essential goods, and the smooth running of hospital services that underpin highquality patient care.
Person Specification
Experience
- Supervisory or Leadership experience.
- Experience of working in a stores environment.
- Previous Inventory Management experience.
Knowledge & Skills
- An understanding of inventory management theory and benefits, stock control procedures, delivery routes, manual handling.
- An understanding of MS Office, particularly Word and Excel.
- An understanding of a largescale public sector Inventory Management IT systems: NHS Supply Chain eDC and other healthcare Inventory Management systems as appropriate.
- An understanding of an Automatic Data Capture (ADC) Unit IT Systems and other handheld stock control systems as appropriate.
- An understanding of purchase order IT systems: Oracle Cloud Finance and Procurement System and other healthcare P2P systems as appropriate.
- Develop an understanding of Standing Orders, Standing Financial Instructions, Purchasing procedures and Public Procurement regulations as they relate to their own work.
- Knowledge of storekeeping principles through appropriate training courses provided by the Skills Development Network.
- Develops an understanding of Health and Safety and COSHH regulations.
- Be able to work unsupervised.
- Be able to motivate and manage a team.
- Good communication skills.
- Good IT skills.
- Ability to think clearly and remain calm under pressure.
- A general understanding of Inventory management theory and benefits, stock control procedures, delivery routes, manual handling.
Physical Skills
- Physically fit, being able to regularly lift and handle loads without mechanical assistance and heavy loads in cages/barrows.
Values/Core Behaviours
- A flexible approach required fulfilling duties in an environment where urgent requests are common.
- Prepared to undertake necessary training (continuous development) commensurate with the requirements of the job and be able to cascade this training to colleagues.
- Alignment to Trust Values and Core Behaviours.
- Team Player.
- Flexible.
Qualifications
- Knowledge of storekeeping principles through having completed, NVQ level 3/Chartered Institute of Purchasing and Supply (CIPS)/Chartered Institute of Logistics and Transport(CILT) qualification or equivalent level of experience and knowledge.
- ECDL or equivalent.
- Hold a full UK driving licence.
Employer details
Employer name
City Hospitals Independent Commercial Enterprises Ltd (CHoICE)
Address
Sunderland Royal Hospital
Kayll Road
Sunderland
SR4 7TP
United Kingdom
Employer's website
https://www.choicesunderland.co.uk/