ICT Apprentice
They're looking for a proactive and enthusiastic IT Apprentice to join Desktop Support Team. This is a fantastic opportunity for someone with a genuine interest in IT, who’s eager to develop their technical skills in a supportive, international business.
Role
- Diagnosing and resolving hardware and software issues quickly and efficiently, ensuring employees can stay productive
- Communicating clearly with users to understand their issues, manage expectations, and provide timely updates with a professional, approachable manner
- Making sure new starters have everything they need from day one and that departing employees’ access is securely and properly managed.
- Supporting the implementation of security controls and helping safeguard our systems and data
- Assisting with the setup, maintenance, and decommissioning of laptops and mobile devices, as well as keeping accurate records of IT assets and stock
- Working closely with senior engineers to expand your knowledge of our systems and develop your technical expertise
Training
To meet the requirements of the Level 3 Information Communications Technician apprenticeship programme, you will need to spend 6 hours a week of your time undertaking off-the-job learning, which will include:
- Formal training, including online learning and internal learning events
- 1-2-1s with your coach and line manager
- Observing and shadowing colleagues
- Writing up learning reflections for your portfolio
Full-time employment.
- Apprenticeship Standard
- Information communications technician (level 3)
- Training Provider
- LDN APPRENTICESHIPS LTD
- Working Week
- Monday to Friday, between 9.00am and 5.00pm.
- Expected Duration
- 1 Year 4 Months
- Positions Available
- 1
- Closing Date
- Friday, 7th November 2025
- Start Date
- Friday, 30th January 2026
Desired Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
Qualifications
- English GCSE, grade 4-9 or A*-C (Essential)
- Maths GCSE, grade 4-9 or A*-C (Essential)
About the Employer
Citywire Financial Publishers
Citywire provides news, information and insight for professional advisers and investors around the world. They publish their own news, analysis and unique fund manager performance information that helps professional investors such as financial advisers, wealth managers and fund selectors make the best decisions about where to place their clients’ money. They are totally independent and passionate about what they do. They won’t compromise in our quest to provide investors with the best and most accurate news, insight and data. The aim is always to help people Make Better Investments™. Set up in 1999, they now have more than 200 employees in London, New York, Milan, Munich and Singapore. They cover - and connect - all sides of the $100 trillion global asset management industry - through their news, events and insights. At Citywire, they uphold a culture rooted in honesty, integrity, and fairness, where every voice is valued and heard. Their culture promotes constructive dialogue and collaboration on a global scale.
- Company
- Citywire Financial Publishers
- Location
- 1st Floor 87 Vauxhall Walk, London, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £25,000 a year
- Posted
- Company
- Citywire Financial Publishers
- Location
- 1st Floor 87 Vauxhall Walk, London, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £25,000 a year
- Posted