Business Development Executive

About Claranet

Founded at the beginning of the dot com bubble in 1996, our CEO Charles Nasser had a light bulb moment to develop a truly customer-focused IT business. Since then, Claranet has grown from an Internet Service Provider (ISP) in the UK to being one of the leading business modernisation experts, who deliver solutions across 11+ countries.

At Claranet, we’re experienced in implementing progressive technology solutions which help our customers solve their epic business challenges. We’re committed to understanding their problems, delivering answers quickly, and making a lasting impact to their business.

We are agile, focused and experienced in business modernisation. Our approach helps customers make genuine, significant shifts in their business strategy, to deliver financial savings, boost innovation, and create a resilient business. We continually invest in our people and the latest technologies, so our customers get peace of mind knowing that they have access to the best talent and services.

In the UK we have over 500 staff working in London, Gloucester, Warrington, and Leeds, or as homeworkers.

Working for Claranet

Here at Claranet we pride ourselves on going the extra mile for and with our employees (yes, we really mean with). We offer an extensive benefits package that you can tailor to your needs, inclusive of a matching contribution pension scheme, healthcare, insurance, dental, discounted gyms, and app supported benefit access.

But what we think makes us different is ‘Team Claranet,’ our dedicated internal part of the business that supports you with matters close to your heart. We proudly support local charities in each of our office locations, support employees with paid charity leave, organise key charity fundraising event per year and have a dedicated committee responsible for supporting employee’s fundraising efforts.

Claranet are one of the 10 founding members of TC4RE (Technology Community for Racial Equality.) Being a part of a group of leading UK technology organisations, we are dedicated to building a more diverse and inclusive workforce. We are also very proud members of Tech Talent Charter, a government supported, industry-led membership group created to address the UK’s tech talent shortage and diversity gap through collective action.

Our Vision

Our vision is to become the most trusted technology solutions partner; renowned for being the best and brightest, having lasting impact with our customers and delivering exceptional returns to our stakeholders.

Duties and Responsibilities

Essential duties and responsibilities

• Build and nurture excellent relationships with new logo customers by understanding their needs, ensuring exceptional service and seamless customer journeys.
• Identify new business opportunities across Claranet UK’s full portfolio of products and services leveraging support from relevant Sales Specialists on qualified opportunities where necessary.
• Utilise market trends and customer needs analysis to identify new business opportunities across a range of channels such as direct relationships, internal referrals, Alliances, and marketing campaigns.
• Collaborate across the Business Development team to develop and execute Go-To-Market plans
• Partner with the Bid Management team to progress bid activity for growth opportunities identified.
• Provide regular updates to the Director of Business Development on financial forecast, performance, customer satisfaction and other KPIs.
• Nurture the Sales Development Representatives (SDR), work closely with them to refine their process and strategies.

Position Specifications

Behavioural competencies – organisational and behavioural fit.

• Immensely organised – you need to be able to prioritise your clients and opportunities whilst ensuring you maintain focus on meeting KPIs
• Hungry for new business – This role is focused around bringing in new business.
• Flexible and creative to take considered risks.
• Inquisitive and persistent, able to hunt out new business opportunity.
• Learn and adapt quickly to changing situations.
• Initiative-taking and able to work under pressure.
• Ability to travel to different sites and locations on a weekly basis.
• Manages conflict and challenges in an open and constructive manner.

Critical competencies – technical fit

• Demonstrated experience in an Sales Development Representative role or Business Development Executive role working for a MSSP, MSP or Independent Software Vendor (ISV).
• Demonstratable experience discussing IT-related business challenges with senior stakeholders
• Demonstratable experience with stakeholder management, understanding how to develop and progress relationships with prospects and clients
• Strong personal digital skills in Word, Excel, PowerPoint, Generative AI
• Strong experience in sales solutions such as: intent data platforms, Salesforce, Linkedin SalesNav, email platforms
• Proven track-record on meeting or exceeding sales-related KPIs (you may be required to provide evidence)
• Working knowledge of at least three of the following technology areas – PaaS, IaaS, SD-WAN, Penetration Testing, MDR/EDR, PowerBI, Ethernet / Broadband, Private Cloud, Databases.