IT Support Technician Apprentice (L3)– Claremont Fan Court School– Surrey KT10 9LY – £18,000 p/a
We are looking to recruit an IT apprentice to join our growing IT department. The successful applicant will have the opportunity to participate in a supportive environment to develop the behaviours, knowledge and professional skills required to succeed in a busy IT department.
Role
- Providing first line support to all users in line with the helpdesk procedures and priorities to ensure appropriate service levels are maintained and issues resolved satisfactorily
- Supporting, maintaining and upgrading all school-owned user technology including desktops, software, laptops, printers, and mobile technology
- Work with the IT team to help maintain an up to date inventory of IT equipment and ensure the cleanliness of equipment
- Assist with software installation & patch maintenance
- Assist with routine administration tasks
- Maintaining regular communication with users whilst resolving their logged issues
- Assist with the expansion of the school network infrastructure including switches, cabling and wireless network equipment To keep abreast of technological developments and encourage the use of IT at all levels
- To support staff and students with the set-up and preparation of IT equipment around the school
- To support staff and students with the use of IT including online support and assisting with inset training where appropriate
- To be aware of the school’s health and safety policy and to assist in carrying out the responsibilities detailed therein
- Maintain stocks of spare parts and consumable items
- To meet all learning commitments of the apprenticeship as directed by your line manager, the Apprenticeships Manager or the learning/training provider
- Assigned qualifications and an end point assessment must be completed. This can include presentations, portfolios, units of assessment and exams
Training
During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined weekly remote classroom-based training, workplace assessment/training and online learning, working towards completing the Information Communication Technician standard.
The training covers the following core occupational duties:
https://www.instituteforapprenticeships.org/apprenticeship-standards/information-communications-technician-v1-2
During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined classroom-based training, workplace assessment/training and online learning, at the end of which you will have the ability to work as a qualified ICT Support Technician.
- Apprenticeship Standard
- Information communications technician (level 3)
- Training Provider
- TECHNICAL PROFESSIONALS LIMITED
- Working Week
- Monday to Friday, throughout the year. Shifts to be confirmed.
- Expected Duration
- 1 Year 6 Months
- Positions Available
- 1
- Closing Date
- Monday, 23rd June 2025
- Start Date
- Monday, 14th July 2025
Desired Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Logical
- Team working
- Initiative
- Polite and helpful
- enthusiastic
Qualifications
- English GCSE, grade 4 (Essential)
- Maths GCSE, grade 4 (Essential)
About the Employer
Claremont Fan Court School
Set in 100 acres of historic grounds, Claremont is known for focussing on the academic potential of our pupils, but not at the expense of their pastoral wellbeing; for a culture that nurtures pupils’ limitless potential, not just in exams but also in equipping them with the skills to shape the world around them at university, in their careers and in the wider society beyond. We integrate technology across all aspects of our curriculum to support academic progress and digital literacy development. By using advanced digital tools and platforms, we create interactive and immersive learning environments that cater to the diverse needs of our pupils. Our approach includes the use of cloud-based solutions, digital devices in classrooms, and innovative teaching methods that incorporate AI and other emerging technologies By joining the team, you will be part of a supportive and inclusive group that is dedicated to continuous improvement, excellence in all aspects of IT, and the professional development of its members.
- Company
- Claremont Fan Court School
- Location
- CLAREMONT DRIVE, ESHER, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £18,000 a year
- Posted
- Company
- Claremont Fan Court School
- Location
- CLAREMONT DRIVE, ESHER, England
- Employment Type
- Advanced Apprenticeship
- Salary
- £18,000 a year
- Posted