Hybrid or Remote Senior Account Manager – Healthcare Division

Our client a leading national IT Company are seeking an experienced Senior Account Manager to strengthen relationships with strategic partners and ensure the highest standards of service delivery across client portfolio. This is a pivotal role for someone who thrives on building trust, driving performance, and shaping long-term commercial success within the healthcare landscape.

Working remotely, duties to include:

• You will be responsible for managing a portfolio of key healthcare accounts, ensuring they receive exceptional service, tailored solutions, and proactive support.
• Working closely with clinical, operational, and commercial teams, you’ll identify opportunities for growth, improve service outcomes, and act as the primary point of contact for senior stakeholders.
• Manage and develop long-term relationships with key healthcare clients, ensuring high levels of satisfaction and retention.
• Serve as the main point of contact for senior stakeholders, addressing queries, resolving issues, and providing strategic guidance.
• Analyse account performance, identify trends, and present insights to internal teams and clients.
• Work collaboratively with clinical, operational, and commercial colleagues to deliver tailored solutions and service improvements.
• Identify and pursue opportunities for account growth, upselling, and cross-selling.
• Lead regular review meetings, prepare reports, and ensure contractual obligations are met.
• Maintain a deep understanding of healthcare market trends, regulatory changes, and client needs.
• Support bid, tender, and proposal activity where required.

This role suits someone who is confident, relationship-driven, and commercially aware and a strong understanding of the healthcare sector, whether NHS, private healthcare, medical devices, diagnostics or pharmaceutical would be beneficial.

As a successful candidate you will possess strong communication and stakeholder-management skills, with the ability to influence at all levels, commercially astute with experience analysing data and presenting insights. A full UK driving licence is essential.

In return the company offers a competitive salary, performance-related bonus together with pension scheme and healthcare benefits and excellent opportunities for professional development and career progression.

This is a great opportunity to join a supportive, and values-driven team with the flexibility of hybrid or remote working.

Salary £60,000 - £80,000 plus commission & car allowance