Junior IT Manager

Location: Hybrid – Theale (RG7 4SW) | 3 days per week in the office

Type: Full-Time | Permanent

At Clarify, we help global enterprise tech brands and high-growth scale-ups accelerate their revenue and achieve sustainable growth. As we continue to scale, we're investing in the infrastructure and talent that power our business- and we’re looking for a hands-on, proactive Junior IT Managerto lead our day-to-day IT operations.

Are you a Senior IT Technician looking for the next step in your career? This is an exciting opportunity to join a high-growth, high-impact environment where your technical leadership will directly contribute to our success.

Responsibilities

• Oversee the daily running of IT systems, ensuring all networks, hardware, and software function effectively.
• Monitor and respond to all Clarify employees in both UK & USA
• Diagnose, repair, troubleshoot, and maintain hardware and software
• Deliver hands-on support for troubleshooting, system maintenance, and network administration.
• Identify opportunities for system improvements, upgrades, and configurations.
• Collaborate with our internal Learning Academy to shape IT training for employees.
• Monitor performance of all equipment, software, and services, ensuring reliability and compliance with KPIs.
• Act as a trusted escalation point for technical challenges impacting business continuity.

Experience

• Proven experience within an IT Manager position or similar role
• Strong commercial awareness
• Proven ability to prioritise effectively and manage the expectations of both internal and external stakeholders at all levels
• Excellent communication skills to all levels of the business and all technical abilities
• A proven track record delivering in a high-volume environment
• An excellent relationship builder with a friendly approach who is driven to deliver, autonomous and self-directed

Technical experience

• Windows IT Infrastructure
• Microsoft 365 deployments (Teams, Sharepoint et al)
• On Premise Active Directory with Group Policy Objects
• Azure AD with Microsoft InTune
• IP Networking design and administration
• PowerShell
• Support of remote office and home users
• Knowledge of our technology stack: Okta, Salesforce, Azure AD, Microsoft 365, Teams, SharePoint

Why you’ll love it here

At Clarify, we’re as committed to our people as we are to our performance. We believe in creating an environment where you can thrive - professionally and personally. Here’s what you can look forward to:

• 25 days holiday bank holidays (with the option to buy 5 extra days)
• 2 annual 'Wellness Days' to recharge and prioritise your wellbeing
• HSF Healthcare Scheme for everyday health support
• Flexible hybrid working – enjoy the balance of home and office life
• Free onsite parking
• Paid sick leave
• Structured onboarding and a personalised development plan tailored to your growth
• A vibrant company culture with regular team incentives and social events