IT Administrator - Law Firm

Our client is seeking an IT Administrator to join their law firm in Manchester.

You will be supporting the Head of IT in maintaining and developing the firm’s IT systems, ensuring the smooth running of the network, overseeing installations, managing backups, and delivering first-class technical support across the business.

Responsibilities:

• Provide on-site and remote IT support to all users, responding to queries via phone, email, or chat.

• Assist with the maintenance and support of IT infrastructure, including servers, storage, virtualisation, desktops, voice and data networks, and mobile devices.

• Oversee and maintain hardware including PCs, laptops, and printers, ensuring service and warranty contracts are in place.

• Manage Microsoft Active Directory, including user account administration and password resets.

• Support Microsoft Azure, Office 365, OneDrive, Windows 10/11, Windows Server, and Exchange environments.

• Assist with IT infrastructure projects, including upgrades and system implementations.

• Manage secure network access for remote users.

• Implement and manage security, integrity, and backup procedures to ensure business continuity.

• Create, update, and maintain IT policies and procedures in line with best practice.

• Liaise with external suppliers to source hardware/software solutions.

• Ensure compliance with software licensing laws.

• Set up, configure, and deploy new hardware and software.

• Diagnose and resolve system and network issues in a timely manner.

• Provide user training, guidance, and feedback.

• Maintain cabling and carry out hardware moves as required.

Requirements:

• Degree, relevant professional qualification, or equivalent experience (Microsoft certifications desirable).

• Previous experience in an IT support or IT administration role.

• Knowledge of Microsoft Azure, Office 365, OneDrive, Windows Server, and Active Directory.

• Experience with mobile device management and cloud-based telephony systems beneficial.

• Excellent troubleshooting, problem-solving, and analytical skills.

• Strong organisational skills with the ability to prioritise and work to deadlines.

• Clear communication skills, with the ability to explain technical concepts to non-technical users.

• Full clean driving licence and willingness to travel to other offices at short notice when required.

• Flexible approach to working hours when needed.

Package:

• 24 days annual leave bank holidays

• Company pension scheme.

• Medicash health plan.

• Flexible working.

• Birthday off after 12 months’ service.

• Regular social events.

• Opportunities for internal progression.

Should you have any questions or wish to apply please do not hesitate to contact Clear Legal and Financial Recruitment.

Please Note: Due to the number of applications we receive we may be unable to respond to every application directly.