Business Administration Apprentice

We are looking for an organised, proactive and personable Business Administration Apprentice to join a busy estate and lettings agency. This is a varied role supporting the day-to-day running of the business and working closely with management and the wider team. 

• Handling telephone calls and general email enquiries
• Producing professional letters, emails and general correspondence
• Using our CRM/property management system to record communications, make notes, update records and manage tasks
• Liaising with management and ensuring information and tasks are passed to the relevant team member
• Booking and coordinating property viewings, inspections, check-outs and other appointments
• Arranging and coordinating repairs and maintenance between tenants and contractors, including obtaining quotes and following up outstanding works
• Generating reports and maintaining spreadsheets and other business records
• Writing up property inspection and check-out reports from information and photographs provided
• Maintaining accurate and up-to-date property, landlord, tenant and applicant records
• Following up outstanding tasks, enquiries and correspondence
• Providing general administrative support to management and the wider team

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Presentation skills
• Administrative skills
• Analytical skills
• Logical
• Team working
• Creative
• Initiative
• Non judgemental
• Patience

• Maths and English GCSE, grade 4 (Desired)