Service Assurance Analyst

Our clients within the Education Sector are looking for a Service Assurance Analyst to join their team on a 24 month FTC. This role would be on a hybrid basis consisting of 2 days on site in Manchester and a further 3 days WFH.

The successful candidate should be able to demonstrate:

• Proven experience of co-ordinating/managing Service Design and Service Transition activities for new and changed services
• Experience of collaborating with multiple stakeholders to successfully onboard all new and changed solutions delivered into the production environment
• A demonstrable understanding of Availability Management, Capacity Management and Information and Governance
• Understanding of ITIL
• Experience of project delivery and working within a governance framework
• Experience of security system implementations preferre

If this opportunity is of interest please forward your CV to (url removed)