Senior Business Solution Architect

Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.Summary:We’re looking for someone who combines a deep understanding of their domain with a passion for solving problems, creating value, and pushing beyond what’s expected.What your team does:Clio Operate, formerly ShareDo, is a cutting-edge adaptive work management platform that empowers large law firms to develop tailored solutions for managing their work processes through the cloud. With our platform, firms can easily build a CMS that works for each legal department’s unique needs, allowing them to manage more cases with the same resources, improve profitability, and deliver a market-leading client experience.What you’ll work on:Designing and implementing solutions by mapping client requirements to the ShareDo platform through structured discoveryConfiguring workflows, forms, and templates in a low-code environment while coaching clients on self-sufficiencyLeading delivery across the implementation lifecycle, ensuring timelines and estimates are metOwning and evolving a specific solution area, defining best practices and driving innovationEnhancing accelerators (system modules) based on feedback, trends, and implementation insightsAdvising on enterprise architecture, integrations, and data models to support scalable solutionsRecommending integration and data strategies aligned with system maintainability and growthInfluencing product direction by feeding client insights into the roadmapSupporting adoption through mentoring, training, and proactive engagementContributing to pre-sales through demos and prototypes that showcase ShareDo’s capabilitiesTravel to client sites and cross functional meetings (~20%)What you bring:Deep subject matter expertise in a commercial domain (e.g., legal process, insurance, corporate law), with a clear vision of best practices and a drive for continuous improvementExperience in Legal Financial software such as Aderant, 3E, Bill Blast etcA hands-on, delivery-focused mindset, with the ability to dive into configuration details and take ownership of end-to-end solution deliveryStrong consultative skills, with demonstrated experience engaging senior stakeholders, leading workshops, and aligning business value with delivery prioritiesTechnical fluency in low-code environments, with a solid understanding of system architecture and integrations, even if you're not a developerA client-focused approach to change management, with a passion for driving real-world outcomes through training, mentoring, and sustained engagementWhat you will find here:Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.Some highlights of our Total Rewards program include: Competitive, equitable salaryClio offers a flexible hybrid work environment25 days holiday + bank holidaysPrivate Healthcare with Life Insurance & Critical Illness coverPension contributionProfessional development and growth optionsClioversary recognition program with special acknowledgement at 3, 5, 7, and 10 yearsThe expected salary range for this role is 72,300 to 97,700 GBP. Initial placement within the range is informed by geographic region, experience, and skillset, with room to progress as impact and tenure grow. Final offer amounts will vary based on candidate profile.Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.Learn more about our culture at clio.com/careersWe're a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations. In recruitment, AI helps us streamline the process for greater efficiency. However, we've built our systems to ensure that a human always reviews AI-generated output, and we never make automated hiring decisions.Disclaimer: We only communicate with candidates through official @clio.com email addresses.SummaryLocation: London; ManchesterType: Full time