Microsoft Dynamics 365 CRM Developer

I’m working with an established UK organisation bringing ownership of their Microsoft Dynamics 365 platform fully in-house. They’re now looking for a hands-on D365 Developer with a strong coding background and a senior mindset to take technical ownership of the environment.

This is not a purely functional role. They need someone who can develop, modernise and improve a medium to heavily customised CRM estate, while confidently engaging the business around roadmap, upgrades and improvements.

The Profile

This will suit a medium-to-senior level Dynamics developer who:

Thinks like an owner rather than a ticket-taker
Communicates confidently with both technical and non-technical stakeholders
Is comfortable balancing BAU with improvement projects
Can work autonomously but collaborates well across teams
Someone engaged, proactive and forward-thinking, not just reactive support.

The Environment

Core platform: Microsoft Dynamics 365
Modules live: Sales, Customer Insights and Journeys (must haves)
Integrations: Outlook App for D365, Customer Voice, document tooling
Tooling: Azure DevOps (work tracking and collaboration)
Customisation level: Medium to heavy, including legacy JavaScript and plugins
Work split: Approx. 40% development / 60% configuration, governance and stakeholder engagement

There is technical debt to address and an opportunity to shape best practice moving forward, including introducing structured CI/CD pipelines.

What You’ll Be Doing

Managing compatibility and breaking changes from Microsoft’s bi-annual wave updates (April and October)
Handling fixes and enhancements across custom plugins, integrations and add-ons
Continuous monitoring of system health including dashboards, views and mailbox functionality
Deploying solutions and improving release processes
Reducing technical debt and modernising historic customisations
Supporting and enhancing both Sales and Customer Insights/Journeys modules
Working with and enhancing Power Automate flows
Exploring and implementing CI/CD pipelines for structured CRM deployments
Acting as a proactive technical voice across the business, briefing stakeholders on updates and running small proof of concepts where needed

What They’re Looking For

Essential experience:

Strong hands-on development experience within Microsoft Dynamics 365
Proven delivery across D365 Sales and Customer Insights/Journeys
Experience developing plugins and custom solutions (JavaScript and ideally .NET)
Experience using Visual Studio Code for D365 development
Solid understanding of Power Automate
Experience deploying solutions and managing wave updates
Strong understanding of data cleansing principles within D365 environments
Ability to support and enhance a customised CRM estate

Desirable:

.NET development background
Experience introducing CI/CD pipelines (Azure DevOps preferred)
Recent Microsoft certifications, or willingness to obtain them
Experience operating within structured bid/tender or process-driven environments

Apply Now

Microsoft Dynamics 365 CRM Developer

Job Details