1st/2nd Line IT Support

Job Title: 1st/2nd Line IT Support
Location: Coventry
Salary: 26,000 to 29,000

We are looking for someone in a 1st / 2nd line role with one or two years of experience that is looking for a hands-on role with lots of customer contact in an education setting in Coventry.
You will manage, maintain, support and develop the ICT infrastructure to ensure its effective and efficient operation in conjunction with external companies. You must have a driving licence and your own transport to be considered for this role.

The Benefits

• Pension
• Professional development opportunities
• Online retail discount
• 28 days' annual holiday (+ bank holidays)
• Excellent Training

What are we looking for:

You will have one to two years' experience in a 1st /2nd line support role

• Experience of desktop build and software installation
• Experience of supporting a wide range of MS365 applications including SharePoint.
• Knowledge of troubleshooting errors and installing software
• Experience of providing hardware support; Laptops, PCs and Networking /Wireless Networks
• Knowledge of AD and Gorup Policy

Due to the nature of this role, it is essential that you have excellent communication skills, both written and verbal. You will have a keen interest in IT and have high attention to detail.

There will be some travel to other sites around Coventry , so a driving license and your own transport is essential.

Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.