Appian Support & Development Engineer

Job Title: Appian Support & Development Engineer

Position Type: Full-Time
Experience: Minimum 5+ Years
Certification Required: Appian Level 2 (or above)

Role Overview:

We are seeking a skilled Appian Support & Development Engineer with a minimum of 5 years of experience in supporting and developing BPM-based solutions using the Appian suite. The ideal candidate will have hands-on experience across multiple Appian versions, strong problem-solving skills, and a solid understanding of system integration, performance monitoring, and production support in both in-house and cloud-hosted environments.

Key Responsibilities:

• Provide end-to-end support and development for Appian applications across versions 19.x, 20.x, 21.x and above.
• Lead application support engagements, including monitoring, progress tracking, reporting, and ensuring performance and availability.
• Develop and maintain Appian components including Sites, Records, UX design, and integrations using SAML, OAuth .
• Work on system integrations, mobile and portal applications, and extended interface development using Appian.
• Handle production support activities including incident management, problem resolution, and Appian plug-in development .
• Collaborate with cross-functional teams to ensure smooth delivery and support of Appian solutions.
• Apply best practices in Appian architecture and BPMN standards .
• Utilize tools such as JIRA, Confluence, Rally for tracking and documentation.
• Work with relational databases including Microsoft SQL Server and MySQL, with strong skills in SQL, data modelling, and database design .

Required Skills & Experience:

• Minimum 5+ years of experience in Appian application support and BPM development.
• Strong knowledge of Appian architecture, plug-in development, and system integrations.
• Experience with SOAP/REST APIs, HTML, XML, JSON .
• Proven ability in incident and problem management within production environments.
• Familiarity with Agile methodologies and working in sprint-based delivery models.
• Excellent verbal and written communication skills and stakeholder management.

Certifications (Mandatory):

• Appian Level 2 (or above) certification