Business Analyst

Role title: Business Analyst

Department: Transformation & Change

Reporting to: Head of BA & QA

Contract Type: 6 months fixed term contract with possible extension

Location: London

Skills: Business Analysis, Risk/Governance, Stakeholder Management and Financial domain.

We at Coforge are looking for Business Analyst in London, UK.

Summary of the role, including key responsibilities and delivery requirements

Delivers business analysis for medium‐complexity initiatives; operates with guidance from Lead/Manager; contributes to ways‐of‐working; may mentor juniors informally (no line management)

Description

The Business Analyst (BA) plays a crucial role in ensuring a thorough and common understanding of the business’s needs to inform the design of technical and non-technical solutions to deliver on these objectives in a timely manner. The BA is involved in all phases of change delivery through initial scoping and planning, through process and requirements analysis, solution design, testing and implementation.

Key Responsibilities

• Stakeholder identification, engagement and management
• Scope definition and management
• Assessment of impacts and risks of a change on people, processes and technology
• Identifying and planning the business analysis activities required
• Current and future state analysis / process mapping
• Elicitation, documentation and management of requirements
• Alignment of the solution to the business requirements / feasibility assessment
• Support of testing and operational readiness activities

Requirements of role:

• Gather, analyse, and document business and functional requirements across multiple banking initiatives.
• Work collaboratively with business, operations, fincrime, compliance, technology, and delivery teams to define optimal solutions.
• Facilitate walkthroughs with key stakeholders.
• Create and maintain clear process maps, data models, and business flows using standard BA techniques.
• Produce high‐quality requirements documentation, including user stories and acceptance criteria.
• Manage requirements throughout the delivery lifecycle, including prioritisation, approvals, and change control.
• Ensure end‐to‐end traceability between business requirements, solutions, and delivered outcomes.
• Align proposed solutions with business needs, banking products, operational processes, and regulatory context.
• Support delivery teams operating in both agile and waterfall methodologies.
• Work on multiple projects simultaneously, balancing priorities and dependencies effectively.
• Use tools such as Jira, Confluence, Miro, Figma and MS Office to manage documentation and collaboration.
• Assist with operational readiness activities, including process updates and implementation support.
• Effective use of AI in day2day activates, help to improve the efficiencies

Qualifications:

• Preferred: Industry recognised Business Analysis certification (BCS, IIBA)
• Required: Business analysis experience in a Financial Services environment

Soft Skills:

• Excellent communication and stakeholder management at all levels of seniority
• Analytical thinking and problem-solving
• Ability to work independently and collaboratively

Risk/Governance Responsibilities:

• Ensure compliance with internal governance and regulatory standards
• Identify and escalate risks appropriately

Leadership Responsibilities:

• No formal line management
• Informal knowledge sharing with other team members, or mentoring of junior team members