Salesforce OR Service Now OR Oracle Cloud ERP Test Lead

We are looking for an experienced Salesforce QA Lead with strong hands-on testing expertise in at least one of the following cloud platforms:

• Salesforce
• Oracle Cloud ERP / CPQ
• ServiceNow

This role requires a deep understanding of end-to-end CRM and ERP processes, excellent test management skills, and the ability to collaborate with business and QA leadership to ensure comprehensive test coverage.

Key Responsibilities

• Design, update, and execute test cases and test cycles for SIT, E2E, and UAT phases.
• Identify testing gaps and communicate risks early in the cycle.
• Work closely with business leads and QA leadership to achieve test coverage goals.
• Document test results and ensure quality standards are met.
• Explain end-to-end flows and project/customer business processes.

Required Skills & Expertise

• Hands-on testing experience in Salesforce OR Oracle Cloud ERP/CPQ, or ServiceNow.
• Strong foundational knowledge of CRM and ERP systems.
• Experience with Oracle Cloud Integration and Salesforce case/ticket management.
• Proficiency in test management tools (Jira/Zephyr preferred).
• Ability to learn and work across multiple applications/modules beyond primary expertise.