Transition Analyst

Its a Fixed Term Contractor

• 3-4 days in a month in Newcastle/Glasgow office , rest can be remote.

Key Responsibilities

• Manage and coordinate service transition activities across multiple projects.
• Develop and maintain RAID logs, risk acceptance documentation, and RACI matrices.
• Collaborate with stakeholders to ensure clear communication and alignment on deliverables.
• Plan and organize tasks effectively to meet program deadlines and targets.
• Identify potential risks and proactively implement mitigation strategies.
• Support ITIL-based processes and ensure compliance with organizational standards.

Required Skills & Qualifications

• ITIL Foundation Certification (mandatory).
• Strong planning and organizational skills.
• Excellent attention to detail and ability to manage multiple priorities.
• General understanding of Service Transition processes.
• Exceptional communication skills with the ability to engage stakeholders effectively.
• Proactive mindset with the ability to anticipate future workload and prepare accordingly.
• Knowledge of RAID logs, risk acceptance, and RACI frameworks.