Lead/Principal - Point of Sale (POS) Programme Manager
Lead/Principal - Point of Sale (POS) Programme Manager
Nottingham (hybrid)
Max 2-3 days per week on-site in initial phase
We are seeking an experienced POS Programme Manager to lead and deliver large-scale Point of Sale (POS) transformation programmes for retail clients.
This role requires strong programme leadership, deep POS and Store functions domain knowledge, and the ability to manage complex, multi-vendor deliveries from design through rollout.
Key skills and experience:
- Proven experience leading at least two large-scale POS transformations and rollout end to end
- Hands-on experience and functional knowledge on POS products. NCR/Xstore /GK POS is strongly preferred
- Senior-level profile with the ability to lead complex POS change programmes.
- Strong technical Programme Manager, capable of driving POS programme roadmap, Store Rollout strategy, drive decision making, leading POS architecture discussions and liaising with product vendor teams (not a generic programme manager profile)
Role and responsibilities:
- Own the programme roadmap, delivery plan, governance, RAID management, and stakeholder reporting
- Drive key programme decisions across scope, timeline, dependencies, and risk mitigation.
- Engage closely with client stakeholders, retail operations, and senior sponsors to ensure alignment and successful outcomes
- Lead end-to-end POS transformation programmes, including discovery, design, build, rollout, and hypercare.
- Work with POS product vendors and system integrators (e.g. NCR, Oracle Xstore, GK) to manage delivery dependencies and resolve issues.
- Lead cross-functional teams including architects, functional leads, technical teams, testing, and change management.
- Ensure strong focus on quality, stability, and business continuity during releases and store deployments.
- Support consulting activities such as client workshops, solution reviews, executive updates, design recommendations